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Customer Success, Service & Operations
Safar Mentor
posted 21d ago
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Job Description
- Meet and exceed sales targets through proactive selling and excellent customer service.
- Stay updated on travel trends, destinations, and industry regulations to provide expert advice to clients.
- Handle bookin-g changes, cancellations, and travel disruptions with efficiency and professionalism.
- Resolve client queries, complaints, and travel-related issues in a timely manner.
- Use CRM tools to manage customer data, track sales performance, and report sales activity.
- Collaborate with internal teams (marketing, operations, customer service) to ensure smooth client experiences.
- Any graduate/post-graduate.
- Excellent customer focus strong communication skills, self-driven and has a passion to pursue a career in travel.
- Excellent negotiation skills.
- Highly motivated individual who can deliver continuously under a target driven sales environment.
- Sound knowledge of domestic and international travel trends.
- Degree in Hospitality, Travel, Tourism, Business or relevant field.
- Personal travel experience will be an advantage.
Employment Type: Full Time, Permanent
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