Join our dynamic travel agency as a Travel Operations Executive! You will be responsible for managing the end-to-end travel booking process and ensuring seamless travel experiences for our clients. Your key duties will include:
Responsibilities:
Handle client inquiries and provide customized travel solutions, including flights, hotels, tours, and transportation.
Coordinate with suppliers, hotels, and airlines to confirm bookings and secure the best deals.
Create detailed itineraries and ensure all necessary travel documents are in order.
Monitor and manage bookings, cancellations, and amendments efficiently.
Provide 24/7 customer support for any travel-related issues or emergencies.
Process payments, invoices, and refunds while maintaining accurate records.
Stay updated on travel regulations, destination trends, and industry news.
Work closely with the sales team to support promotional packages and campaigns.
Requirements:
Proven experience in travel operations or a related field.
Strong knowledge of global travel destinations and tourism products.
Excellent communication and customer service skills.
Proficiency in booking platforms (e.g., Amadeus, Galileo) and Microsoft Office.
Detail-oriented, with strong problem-solving abilities and multitasking skills.
Benefits:
Competitive salary with performance-based incentives.
Opportunities for professional development and travel perks.
Apply now to be a part of our team and help create memorable travel experiences for our clients!