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4 Sada Jobs

Customer Value Manager

4-9 years

Remote

1 vacancy

Customer Value Manager

Sada

posted 11hr ago

Job Role Insights

Flexible timing

Job Description

  • Set and evolve the overall vision and strategic plan for a scaled customer experience with SADA s GCP customers with a focus on enabling product consumption, leading a positive customer experience, and driving expansion
  • Actively manage an expansive set of SADA s customers and be responsible for all associated engagement, business outcome delivery, and expansion goals
  • Engage 1:1 with targeted customers at key points in the customer journey to ensure consumption of GCP
  • Leverage tools and technology to deliver value to multiple accounts at once through many programs, such as creating email campaigns, custom trainings/webinars, new collateral, hosting office hours, and other strategies you develop and implement
  • Partner with Sales on upsell, cross-sell, and expansion opportunities within the segment
  • Serve as the voice of the customer by identifying common customer challenges and providing internal feedback on how we can maximize customer value and resolve customer concerns with urgency
  • Serve as an escalation point for your assigned client

Employment Type: Full Time, Permanent

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What people at Sada are saying

Manager salary at Sada

reported by 2 employees with 7-11 years exp.
₹38.5 L/yr - ₹49.2 L/yr
172% more than the average Manager Salary in India
View more details

What Sada employees are saying about work life

based on 9 employees
67%
72%
100%
100%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Sada Benefits

Work From Home
Free Transport
Child care
Gymnasium
Cafeteria
Free Food +6 more
View more benefits

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