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Service Center Manager
Run Service Infocare
posted 26d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered by ASC.
- Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.
- Implement/review/enhance field service Operations
- Drive and deliver operational KPIs ( Service and Revenue )
- Manage field Service team to provide optimum customer services
- Provide support and guidance to ASC Service staff to ensure timely and quality Customer services
- Address Customer and Trade queries, resolved issues and obtain feedbacks
- Demonstrate outstanding Customer Services through maintenance of high quality and integrity at work environment.
- Provide inputs to Business, ASC field Service operations, training and quality team as applicable.
- Assist in goal setting, skill enhancement and performance review activities for field team.
- Market visit meeting ASC and Trade partners
Employment Type: Full Time, Permanent
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People are getting interviews at Run Service Infocare through
People are getting interviews through
(based on 3 Run Service Infocare interviews)
Job Portal
67%
33% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Run Service Infocare are saying
Service Center Manager salary at Run Service Infocare
reported by
4
employees
with 11-13
years exp.
₹3.2
L/yr - ₹3.6
L/yr
24%
less
than the average Service Center Manager Salary in India
View more details
What Run Service Infocare employees are saying about work life
based on 72 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Run Service Infocare Benefits
View more benefits
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