Inside Sales Manager - E.Com

Responsibilities

• Manage the inside sales representatives' team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare daily, Weekly, monthly, quarterly and annual sales forecasts
• Maintain accurate records of all sales activities and customer interactions
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Requirements and skills

• Proven work experience as an Inside sales manager
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude