SharePoint Platform Service Expert

Your tasks. Platform Management. Ensure the overall health, stability, and performance of the SharePoint platform.

Monitor and troubleshoot platform issues, performing root cause analysis and implementing fixes.

Collaborate with IT teams to resolve platform-related issues. Service Management. Provide expert-level support for SharePoint-related services, including site creation, permissions, and content management.

Develop and maintain service level agreements (SLAs) and operational level agreements (OLAs) for SharePoint services.

Ensure compliance with organizational policies, procedures, and industry standards. Technical Expertise. Provide technical guidance and expertise for SharePoint-related projects and initiatives.

Collaborate with stakeholders to design, develop, and implement SharePoint solutions.

Stay up-to-date with the latest SharePoint features, best practices, and industry trends. Security and Compliance. Ensure the security and integrity of the SharePoint platform, including data protection and access controls.

Collaborate with the security team to implement and maintain security measures.

Ensure compliance with organizational security policies and industry standards. Communication and Collaboration. Communicate technical information to non-technical stakeholders, including training and documentation.

Collaborate with IT teams, stakeholders, and vendors to ensure seamless integration and support.

Your Qualifications. 5+ years of experience with SharePoint administration, development, or support.

In-depth knowledge of SharePoint architecture, features, and best practices.

Expertise in SharePoint Online, SharePoint Server, and related technologies (e.g., Office 365, Azure).

Strong understanding of IT service management principles and practices (e.g., ITIL).

Excellent problem-solving, analytical, and communication skills.

Ability to work in a fast-paced environment with multiple priorities.

Bachelor's degree in Computer Science, Information Technology, or related field. Nice to Have. Microsoft certifications (e.g., MCSA, MCSE) in SharePoint or related technologies.

Experience with PowerShell, C#, or other programming languages.

Familiarity with Agile development methodologies and version control systems (e.g., Git).

Experience with cloud-based services (e.g., Azure, AWS).

Interested. We are looking forward to receiving your application! Ideally, you should