SharePoint Administrator (Business Analyst-Collaboration Applications)

Job Purpose

The SharePoint Administrator is responsible for business support for SharePoint & farm administration.

This position is also responsible for the coordination with external developers.

Main Tasks & Responsibilities

Farm administration 50%

• Managing SharePoint server & application health and performance.
• Ensure the availability, reliability, and security of SharePoint solutions, applying patches and updates as necessary.
• Monitor SharePoint performance, troubleshoot issues, and apply best practices for optimization.
• Managing SharePoint migration activities.
• Supporting implemented custom workflows to automate business processes within SharePoint, integrated with other systems.

Business Support 40%

• Site Management: Creating, managing, and deleting SharePoint sites and site collections, including setting permissions and access levels for users.
• Content Management: Overseeing content within SharePoint libraries and lists, managing document versions, and enforcing content governance policies.
• Working with peer Datwyler IT teams and external developers to ensure a high quality service.
• Providing end-user training on SharePoint features and functionality.

SharePoint Online 10%

• Willingness to learn SharePoint Online offerings & support in the SharePoint transitioning from On Premises to SharePoint Online.

Skills & Technical Competences & Behaviors

• According to the Datwyler Competence Model.
• Expertise in SharePoint operations & able to resolve L1, L2 issues effectively.
• Degree in Computer Science, Computer Technology or similar
• Microsoft certified professional preferred
• Minimum of 3-5 years of experience in SharePoint administration & business support.
• Research moderate technical problems and identify, implement and communicate technical fixes.
• Must have excellent interpersonal skills to work with teammates, external developers and customers.
• Good documentation, organizational and administration skills are also required.
• Excellent consultative and communication skills, analytical ability and judgment.
• Good communication skills and fluency in English.
• Proactive, cooperative and contribution oriented.
• Behave loyally and comply with rules, regulations and legal requirements

KPIs

• Unexpected SharePoint service interruption duration
• SLA achievement
• On-time business support