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Technology and Innovation - Salesforce Associate Director
Riveron
posted 1d ago
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Flexible timing
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Job Description
We are seeking an experienced Salesforce professional to lead the delivery of complex Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, CPQ, etc.). In this leadership role, you will manage a team of Salesforce professionals and drive both the strategic and operational aspects of project delivery. You will work closely with clients, ensuring the alignment of technical solutions with business objectives, while overseeing the day-to-day operations of Salesforce project execution.
Who You Are:
- You are a seasoned Salesforce professional with a deep understanding of the Salesforce ecosystem and a proven track record of delivering large-scale, multi-cloud Salesforce projects. You have strong leadership abilities, with experience in mentoring and growing diverse teams. You thrive in strategic roles, balancing technical and business priorities, and are adept at managing client relationships at all levels.
- You excel in an agile environment and have a passion for implementing innovative solutions that transform businesses. You possess excellent communication skills, the ability to resolve complex technical challenges, and a strategic mindset that aligns Salesforce solutions with long-term business objectives.
What You ll Do:
- Leadership Team Management:
- Lead, mentor, and grow a high-performing team of Salesforce professionals, including developers, architects, consultants, and administrators.
- Foster a culture of excellence, innovation, and continuous learning within the Salesforce practice.
- Provide guidance on Salesforce best practices, industry trends, and emerging technologies.
- Project Delivery:
- Oversee end-to-end delivery of Salesforce implementations (Sales Cloud, Service Cloud, Marketing Cloud, etc.), ensuring quality, on-time, and within-budget execution.
- Lead planning and execution of project roadmaps, ensuring the alignment of scope, schedule, and resources to client expectations.
- Coordinate with cross-functional teams to ensure milestones are met and the solution aligns with client objectives.
- Client Engagement Relationship Management:
- Act as the primary point of contact for key clients, aligning Salesforce solutions with business objectives.
- Manage executive-level relationships, ensuring client satisfaction and driving opportunities for new services and expansion.
- Provide thought leadership on business transformation and advise clients on Salesforce capabilities.
- Strategic Oversight:
- Develop and execute strategies to grow the Salesforce practice, expanding service offerings, and driving business growth.
- Manage resource planning to ensure optimal utilization across projects.
- Collaborate with the sales and pre-sales teams to generate new business opportunities and lead thought leadership.
- Solution Design Technical Leadership:
- Oversee the design and implementation of scalable, secure, and high-performing Salesforce solutions.
- Ensure adherence to Salesforce best practices in the design, implementation, and deployment of solutions.
- Collaborate with senior technical stakeholders to resolve complex challenges and deliver optimal solutions.
Required Skills Qualifications:
- 10+ years of experience in Salesforce project delivery, with at least 5 years in a leadership role.
- Strong experience in delivering Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, etc.).
- Deep technical knowledge of Salesforce, including development (Apex, Lightning), integration, and configuration.
- Proven leadership skills, with experience in managing and growing diverse Salesforce teams.
- Expertise in agile project management methodologies and delivery of complex Salesforce projects on time and within budget.
- Strong experience in client engagement and managing executive-level relationships.
- Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.
- Proven problem-solving skills with a focus on delivering creative solutions to business challenges.
Preferred Skills:
- Expertise in Salesforce Lightning, Lightning Web Components (LWC), and DevOps practices.
- Familiarity with modern software development practices (CI/CD pipelines).
- Experience with Salesforce analytics tools (Tableau, Einstein Analytics).
- Knowledge of Agile, ITIL, or other process frameworks.
Education:
- Bachelors degree in computer science, Information Technology, Business, or related field (masters degree is a plus).
#LI-SH1
#yantra
About Riveron:
Riveron, a business advisory firm backed by Kohlberg Company, has recently acquired Yantra.
At Riveron, we partner with clients from global multinationals to high-growth private entities to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.
Check us out on social media:
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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Fraud Alert
Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
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