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Engaged Employer

Birdeye

Compare

3.8

based on 145 Reviews

57 Birdeye Jobs

Associate Director, Product Management

Birdeye Australia

3.8

based on 145 Reviews

7-14 years

Gurgaon / Gurugram

1 vacancy

Associate Director, Product Management

Birdeye

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Salesforce Social Media Marketing Project Management Product Management Market Research

+ 3 more

Job Description

description

Title : Associate Director, Product Management

Location : Remote India

Why Birdeye

What Youll Do:

Are you a technical product leader passionate to build innovative products for a fast paced growing startup

We re looking for an exceptional individual to join Birdeye as an Associate Director, Product Management and drive innovation in the customer experience for local businesses for the global markets. Birdeye s platform is a cloud-based application used by businesses across SMB and Enterprise segments. We are looking for a very sharp, ambitious, self-directed Product Management Leader to lead and build our next generation platform..

Job Responsibilities:

You will define, execute, and deliver applications and services based product roadmap that adds great value to Birdeye customers.
You will participate in developing the strategy and vision for the line of business, and lead product roadmaps and features based on overall product strategy and business goals.
Ownership of the product: oversee and manage the product on daily basis
Strong experience in product management in a SaaS-based business
Understand and communicate accurately the product launches and features to all stakeholders
Define and conduct market research to gain a better understanding of user behavior and competition.
Gather information and data from multiple sources (consumer research, competitive analysis, reviews), develop insights and translate findings into actionable insights
Provide analytics-based insights to help iterate on the product to make it more useful to customers
Proactively identify and resolve strategic issues that may impair the team s ability to meet strategic, financial, and technical goals
Work with various teams including engineering, design, marketing, sales and support etc. to build strong product and implement the customer feedback

requirements

10+ years of overall experience in Product Management, with 6+ years SaaS Product Management experience
Preferably with experience with Conversational AI, messaging, webchat , communication products
Preferably with background in customer engagement / customer experience SaaS offerings
Demonstrated success and track record in enterprise SaaS products
Have experience brining AI, ML, GenAI based products and features to market
This role is inherently cross-functional -- you will work closely with engineering, design, sales, support and executive teams to bring features to market and develop and grow new business opportunities for Birdeye.
A successful candidate will be highly analytical, great communicator, able to work extremely effectively in a matrix organization.
Strong experience in product management in a SaaS-based business
Good experience interfacing customers and defining requirements, driving product vision, manage product backlog or handling significant budget for product roadmap
Track record of successful system implementations utilizing multiple project management methodologies, tools, and techniques.
Entrepreneurial spirit with track record for delivering results in a fast-moving environment
Excellent written and verbal communication skills

Why Birdeye

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact.

Employment Type: Full Time, Permanent

Read full job description

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What people at Birdeye are saying

Associate Director salary at Birdeye

reported by 1 employee with 12 years exp.

₹83.1 L/yr - ₹91.9 L/yr

130% more than the average Associate Director Salary in India

View more details

What Birdeye employees are saying about work life

based on 145 employees

69%

99%

98%

61%

Flexible timing

Monday to Friday

No travel

Night Shift

View more insights

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