Customer Sales Associate

Customer Sales Associate

About the company:

Rio is built to empower people with the power of credit, enabling them to use it for their daily expenses and live an aspirational lifestyle.

Rio's innovative products combining credit over UPI have received overwhelmingly positive response from the customers and are currently growing 100% MOM, with ~1 lakh downloads within just a couple of months of launch.

Rio is set to grow to 3 Million users in the next 18 months

Founders Track Record

Riya Bhattacharya and Vivek Amarnani, ex- Navi, GoJek, Flipkart

The team has a stellar track record of creating massive impact in fintech and consumer-tech.

Meet our Pre-seed investors!

Village Global, Blume Ventures, Better Capital + industry veteran Angels ​all of whom bring solid experience in early- stage building.

Position Overview:

We are looking for a results-driven Customer Sales Associate to join our team. The ideal candidate will have a deep understanding of the sales process, excel at generating leads, and have a proven track record of closing deals in the fintech space. This role involves working closely with cross-functional teams to drive revenue growth and provide strategic insights.

Key Responsibilities:

• Customer Engagement: Build strong relationships with prospective and existing customers by understanding their needs and preferences.
• Sales Execution: Drive revenue by converting leads into loyal customers through informed recommendations and upselling strategies.
• Problem Solving: Address customer queries, resolve concerns, and ensure a smooth onboarding experience.
• Collaboration: Work closely with marketing and product teams to provide customer feedback and improve offerings.
• Performance Tracking: Maintain records of customer interactions, sales progress, and achieve monthly sales targets.

Requirements:

• 2-4 years of experience in sales, preferably in fintech, financial services, or a related industry.
• Strong communication, negotiation, and interpersonal skills. Proficient in CRM software and other sales tools.
• Self-motivated, goal-oriented, and comfortable in a fast-paced startup environment.
• This role requires you to work from the office 6 days a week on a roster basis.