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Salesforce Business Analyst
RigvedIT
posted 5hr ago
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Job Description
- Should have a good understanding of Dealer management and Order management-related processes.
- Should have a good understanding of Salesforce, basic Salesforce Admin knowledge, and its capabilities
- Must have experience of requirement-identified business analysis and detailing, fit-gap analysis, functional design documentation
- Must have experience in testing functionalities as per requirement
- Must have experience in conducting UAT with business users and training
- Should have a good understanding of the Sales and Service management process
- Should be able to lead or conduct requirements management activities, ensuring that the impact of changes is well understood and approved by the appropriate stake holders
- Should be able to lead or conduct solution assessment and validation to ensure that functional and technical specifications meet the identified business needs
- Bachelor s degree in Business Administration, Computer Science, Information Systems, or a related field.
- Must have Automotive or Manufacturing domain experience
- 5+ years of experience in business analysis with Salesforce expertise.
- Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce products.
- Experience in configuring and customizing Salesforce to meet business requirements
- Good communication Skills & Interpersonal Skills are required
Employment Type: Full Time, Permanent
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