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70 Reuters Jobs

Business Systems Analyst

5-7 years

Bangalore / Bengaluru

1 vacancy

Business Systems Analyst

Reuters

posted 14d ago

Job Description

  • Elicits and documents client business requirements.
  • Develops and improves business processes within the technology and business organizations, understanding client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition.
  • Translates requirements for technical solutions, based on understanding of how technical solutions impact the business as required.
  • Responsible for maintaining relationships with internal and external customers. Uses a structured requirements process to assess near-term needs.
  • Adheres to metrics to ensure customer satisfaction.
  • Ensures change management and communication of change to team is done in a systematic way for medium level projects.
  • Implements improvements to process or product as directed by management.
  • Develops a strong awareness and understanding of Thomson Reuters technologies, products, and services in assigned area.
  • Ensure seamless integration and communication between key tools and platforms (e.g., Thomson Reuters strategic tooling, automation tools, reporting and project management software).
  • Identify opportunities to enhance tool interoperability and streamline workflows.
  • Identify gaps in processes and skills, then design and implement changes and processes to bridge these gaps.
  • Work with and help implement AI tools used by Thomson Reuters.
  • Create code to automate systems used by the team and others.
  • Knowledge of Power Platform and building applications through that platform.
  • Build relationships with teams across Thomson Reuters.
  • Work closely with cross-functional teams to understand their needs and challenges.
  • Facilitate effective communication and collaboration between departments to ensure alignment and maximize tool utilization.
  • Create and implement a consumer satisfaction model, which may include surveys, closure emails, or regular communications.
  • Provide guidance and support to ensure best practices are followed.
  • Analyze existing processes and workflows to identify inefficiencies and areas for improvement.
  • Develop and implement best practices and standard operating procedures to enhance productivity and operational effectiveness for tooling across Thomson Reuters.
  • Identify and prioritize key strategic tools to build enhances processes and practices, which may include Azure DevOps (ADO), Datadog, Cumulus, and Internal Developer Portal.
  • Provide general assistance for cross-functional teams to create and or enhance Power BI dashboards, including templates and significant self-service materials.
  • Oversee data integrity and consistency across integrated tools and platforms.
  • Generate and analyze reports to provide actionable insights and support data-driven decision-making.
  • Develop and deliver training programs to ensure team members and stakeholders are proficient in using key tools.
  • Work with technology vendors to facilitate training sessions and workshops to enhance organization skills and knowledge.
  • Create a robust system of communicating information to stakeholders including third party training materials, internal materials, automated learning systems, and documentation provided on Atrium.
  • Develop more self-service access to vendor training tools.
  • Create, implement, and enforce Azure DevOps compliance procedures across Thomson Reuters using self-serve dashboards and automation as much as possible.
  • Stay up to date with the latest technology trends and best practices to continuously enhance the teams capabilities.
About you:
Youre a fit for the role of Business Systems Analyst if your background includes:
  • Bachelor s degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 5+ years relevant experience is required.
  • Strong understanding of industry standards, best practices, and tooling for DevOps.
  • Experience using AI tools, such as Copilot, ChatGPT and Open Arena.
  • Experience with Microsoft Power Platform, Office applications.
  • Proven track record of successfully facilitating, managing and/or integrating multiple tools and platforms.
  • Proven experience in a developer role with a strong understanding of software development processes.
  • Proficiency in program languages such as Python, Java, or JavaScript.
  • Experience with cloud technologies (AWS, Azure, Google, Oracle).
  • Familiarity with Agile methodologies and tools is desirable.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Experience in data management and reporting

Employment Type: Full Time, Permanent

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