Corporate Social Responsibility - Associate

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

How will you make an impact in this role?

CSR Associate will support the planning and execution of CSR initiatives at American Express India. This role involves assisting with statutory compliance, CSR audits, colleague volunteering, and operational tasks.

Key Responsibilities:

1. Data Collection and Analysis

Collect and analyze data on CSR spending, impact and outcome to support reporting and decision making.

2 . Statutory Compliance

• Maintain documentation to support compliance with local CSR regulations and applicable American Express policies.
• Assist in preparing quarterly reports and presentations for the CSR committee and enterprise stakeholders, including collecting program and financial data from nonprofits partners and updating trackers.

3. Program Management and Operations

• Support vendor registration, payment processing, and related operational tasks.
• Assist in contract execution and coordinate with internal and external stakeholders to facilitate smooth and timely operations
• Collaborate with internal teams Community Impact, General Counsel s Organization, Corporate Secretary s Office, Tax, Controllership, Global Supply Management and external agencies to support documentation and compliance requirements.
• Prepare draft grant agreements for nonprofits and support proposal evaluations and partnership discussions.
• Maintain and organize CSR documents, including agreements, and financial trackers.

4 . CSR Audits, Impact Assessment, and Research

• Support CSR audits and impact assessments by collecting relevant documentation and assisting with compliance
• Work with third-party consultants on due diligence and impact assessments, ensuring timely deliverables.
• Conduct desk research on industry trends, best practices, and innovative CSR models.

5. Colleague Volunteering

• Support colleague volunteering initiatives across multiple business units in India, including the annual American Express giving campaign, Give2Gether.
• Assist in tracking and reporting volunteering activities and their impact.

6. Monitoring and Reporting

• Support the preparation of annual CSR reports for internal and statutory purposes.

Skills and Competencies:

Strong research and analytical skills for desk research and program evaluation.

Ability to prioritize tasks and manage multiple projects simultaneously.

Effective written and verbal communication skills.

Proficiency in MS Office (Word, Excel, PowerPoint).

Knowledge of CSR best practices, impact assessment, and due diligence processes.

Strong attention to detail to ensure accuracy and compliance.

Knowledge of CSR Regulations.

Other Attributes:

Detail-oriented and proactive in managing tasks independently.

Previous experience in a CSR team or related setting.

Strong interpersonal skills to collaborate with diverse stakeholders.

Proficient in record-keeping and documentation.

Passion about social impact and community engagement.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities