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217 Rentokil Pest Control Jobs
Customer Development Executive - Howrah
Rentokil Pest Control
posted 13hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil
PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one
pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI
aims to set new standards for customer service having operations across 300 locations in India.
About the Role:
- Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients.
- The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Focus on client retention, renewals & price increase & up-selling
- Compliant Management- To identify & resolve customer complaints within the specific timelines
- Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
- To provide recommendations & suggestions to the branch for the improvement
- Conduct regular reviews & terminate the non-revival accounts
- SPOC for Branch Renewals
- Total concentration on Renewal business only
- Sole Responsible
- On-time CCM/SQS/SQA
- Timely Terminations
- Coordination between Customers & Operations
- Increase in Branch New Sales as Branch CSEs can focus only on New sales
- Reduction in Outstanding
- Lead Generation
Key Result Areas:
- Advance Renewal Followup / CCM
- Customer Objection Handling - with the help of operation
- Renewal letter with PI
- Regular follow-up for renewal and updation in the Renewal portal
- OCC entry from the Renewal portal
- Timely termination from the renewal portal
- Outstanding followup
- SQA
Competencies (Skills essential to the role):
- Clear communication skills.
- Attentiveness.
- Ability to use positive language.
- Time management skills
- Data Analysis
Role Type / Key working relationships:
- Productivity Improvement
- Renewal % Improvement
- Effective review customer wise
- Process Understanding and Implementation
- Renewal Portal Usage in Totality
- Increase in Branch New Sales
Educational Qualification / Other Requirement:
- Any Degree
- Two wheeler Licence
What can you expect from RPCI?
- Our values lie at the core of our mission and visio
Employment Type: Full Time, Permanent
Read full job descriptionRentokil Pest Control Interview Questions & Tips
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What people at Rentokil Pest Control are saying
Customer Development Executive salary at Rentokil Pest Control
reported by
1
employee
with 4
years exp.
₹1.7
L/yr - ₹2.2
L/yr
81%
less
than the average Customer Development Executive Salary in India
View more details
What Rentokil Pest Control employees are saying about work life
based on 575 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Rentokil Pest Control Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
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