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Rentokil Pest Control

Compare

3.6

based on 590 Reviews

Video summary

253 Rentokil Pest Control Jobs

Customer Development Executive - Bangalore East (Mahadevapura)

RENTOKIL INDIA PRIVATE LIMITED

3.6

based on 590 Reviews

4-7 years

Bangalore / Bengaluru

1 vacancy

Customer Development Executive - Bangalore East (Mahadevapura)

Rentokil Pest Control

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Data Analysis Customer Service Salesforce Key Account Management Lead Generation SQA

+ 2 more

Job Description

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil

PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one

pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI

aims to set new standards for customer service having operations across 300 locations in India.

About the Role:

Customer Development Executive is responsible for client retention, renewals & price

increase & up-selling and Compliant Management related to commercial clients.

The Incumbent works as part of a multi-functional team. This involves collaboration with

the internal team and external stakeholders.

Job Responsibilities:

Focus on client retention, renewals & price increase & up-selling

Compliant Management - To identify & resolve customer complaints within the specific

timelines

Alert Account Management - To identify the alert customer & bring the possibility of the

revival of the accounts

To provide recommendations & suggestions to the branch for the improvement

Conduct regular reviews & terminate the non-revival accounts

SPOC for Branch Renewals

Total concentration on Renewal business only

Sole Responsible

On-time CCM/SQS/SQA

Timely Terminations

Coordination between Customers & Operations

Increase in Branch New Sales as Branch CSEs can focus only on New sales

Reduction in Outstanding

Lead Generation

Key Result Areas:

Advance Renewal Followup / CCM

Customer Objection Handling - with the help of operation

Renewal letter with PI

Regular follow-up for renewal and updation in the Renewal portal

OCC entry from the Renewal portal

Timely termination from the renewal portal

Outstanding followup

SQA

Competencies (Skills essential to the role):

Clear communication skills.

Attentiveness.

Ability to use positive language.

Time management skills

Data Analysis

Employment Type: Full Time, Permanent

Read full job description

Rentokil Pest Control Interview Questions & Tips

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What people at Rentokil Pest Control are saying

Customer Development Executive salary at Rentokil Pest Control

reported by 1 employee with 4 years exp.

₹1.7 L/yr - ₹2.2 L/yr

80% less than the average Customer Development Executive Salary in India

View more details

What Rentokil Pest Control employees are saying about work life

based on 590 employees

63%

89%

62%

99%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

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