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14 Standard Chartered Relationship Manager Jobs
Relationship Manager
1-2 years
₹ 7.5 - 7L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Relationship Manager
Standard Chartered
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To achieve set targets in terms of building assets and liabilities set forth in Job Objective.
- To manage the assigned Priority portfolio through relationship management.
- To increase the client base of the branch.
- To capitalize on cross-sell opportunities.
- To communicate with clients and potential clients for sales opportunities.
- To help and organize sales promotions (Campaigns, presentations, seminars, exhibitions, etc.) in co- ordination with the Branch other sales channels.
- To ensure cost minimization/ control environment.
Service Quality:
- To provide high quality service to Priority Clients.
- To achieve set targets in terms of service standards for client transactions.
- To show a significant development of service quality levels across the Branch as measured NPS. To log Client complaints into CEMS and keep track for their solutions.
Operations:
- Own and drive Customer Due Diligence, Reputation Risk, Anti-Money Laundering, Sanction and FATCA initiatives.
- Establish Risk Recognition and Compliance Culture in the branch.
- Ensure Control Environment is robust enough to receive Satisfactory Audit Ratings.
- Ensure proper documentation for Retail Banking products for all clients and keep the error rate within acceptable level.
- Ensure proper documentation for Dormant/ Unclaimed Account Regularization.
- Provide service/ answer enquiries to the clients over the counter and over telephone.
- Initiate the increasing, decreasing, rescheduling and renewal of Over Draft limit.
- Act as Client Service Executive/BOSM as and when required based on Approved DOA.
- Conduct Need Based Conversations and create sales opportunities.
- Act as a custodian of Prime keys as and when required in the branch.
Operational Risk/ Administration:
- Assist the BM for the branch security management and coordinate with Property as and when required.
- Assist the BM to ensure that branches maintain all the records that are auditable for good audit rating.
- Assist BM to ensure that proper signage is in appropriate place.
- Assist BM to ensure the awareness of business continuity plan among the departments.
People:
- Have open channels of communications and maintain high levels of motivation.
- Help create an environment where the branch staff can operate as a team demonstrating the Values of the Bank
Regulatory Business Conduct
- Display exemplary conduct and live by the Group s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Head - Client Relationships
- Product Heads and Segment Heads
- Support Unit Departments
- Other BMs, RMs BOSMs
- Account Services
- Loan Operations
- Assurance Manager
- Compliance, Legal and FCC
- Credit
- Securities Bonds Dept.
- Client Experience
- Existing and Prospective Clients
Qualification
- Minimum Bachelor s degree.
- Minimum 1-2 years of experience.
Role Specific Technical Competencies
- Ms Office
Employment Type: Full Time, Permanent
Read full job descriptionStandard Chartered Interview Questions & Tips
Prepare for Standard Chartered Relationship Manager roles with real interview advice
People are getting interviews at Standard Chartered through
People are getting interviews through
(based on 173 Standard Chartered interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
25%
23%
9%
7%
6%
6%
24% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Relationship Manager at Standard Chartered are saying
Rating based on 80 Relationship Manager
reviews
Anonymous · Retail & B2C Sales
in Hyderabad / Secunderabad, Telangana
Likes
Work culture Timings Are good and best
Dislikes
Appraisal needs improvement and high attrition
Read 80 reviewsRelationship Manager salary at Standard Chartered
reported by
409
employees
with 1-12
years exp.
₹4
L/yr - ₹14.9
L/yr
81%
more
than the average Relationship Manager Salary in India
View more details
What Standard Chartered employees are saying about work life
based on 4.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Standard Chartered Benefits
Submitted by Company
Time-off Being part of an inclusive culture Support for wellbeing challenges Proactive wellbeing support Flexible working
Submitted by Employees
View more benefits 
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