Trainer

Product Training:

Conduct on-the-counter product training fornew and existing staff.

Ensure all team members are well-versed inproduct benefits, usage, and selling points.

Keep the team updated on new launches,promotions, and offers.

Sales Monitoring Support:

Observe and guide staff to enhance theirsales techniques.

Assist in driving sales and meeting targetsduring busy periods.

Help in upselling and cross-selling productsto maximize revenue.

Customer Engagement:

Ensure a seamless customer experience byguiding staff on interaction and product recommendations.

Address customer concerns and providereal-time solutions.

Feedback Reporting:

Collect feedback from staff and customersregarding products, sales challenges, and market trends.

Share insights with the team to improve salesstrategies and training methods.

Report any operational issues or gaps tomanagement.