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76 RBL Bank Jobs

SDM (Branch Operation Manager)

4-9 years

₹ 5 - 7.5L/yr

Mumbai

2 vacancies

SDM (Branch Operation Manager)

RBL Bank

posted 7d ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description

Role & responsibilities

1. Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof

2. Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.

3. Driving key Metrics by :

  • Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits

4. Maintaining lowest levels of wait-time through :

  • Load balancing among desks
  • Regular monitoring of pending tokens through Admin login
  • Analysis to understand employee level productivity & Daily roistering
  • Leave planning & Training calendar

5. Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members

6. Compliance & Risk

  • Ensure operations, risk control and process adherence at branches
  • Branch Audit scores
  • SOAX Audit scores
  • Fraud prevention
  • Ops risk monitoring
  • RBI audits, inspections and incognito visits

7. Branch Profitability

  • Maintain optimal cash holding at branch so as to ensure minimal cost of cash holding
  • Tracking big ticket opex line items in Branch P&L Rentals, Electricity, Employees etc and taking corrective action if required
  • Ensure timely recovery of interest and service charges

8. Capability Building & Manpower Management

  • Identify training needs
  • Inculcate self learning culture among employees

Interested Candidate can apply on nitin.singh6@rblbank.com



Employment Type: Full Time, Permanent

Read full job description

RBL Bank Interview Questions & Tips

Prepare for RBL Bank Brach Operation Manager roles with real interview advice

Top RBL Bank Brach Operation Manager Interview Questions

Q1. What are your salry expectations ?
Q2. What are current technical skills and what are frequency to deal with new tools and automate existing manual process.
Q3. Why spring has came into picture? What are the features it provides
View all 62 questions

What people at RBL Bank are saying

3.1
 Rating based on 35 Brach Operation Manager reviews

Likes

Everyday hiring is on if are not getting job anywhere join rbl family

Dislikes

Bank is working on Hire and fire model and they call it RBL family

  • Skill development - Poor
  • +5 more
Read 35 Brach Operation Manager reviews

Brach Operation Manager salary at RBL Bank

reported by 225 employees with 5-16 years exp.
₹3.6 L/yr - ₹12 L/yr
24% more than the average Brach Operation Manager Salary in India
View more details

What RBL Bank employees are saying about work life

based on 3k employees
55%
41%
46%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

RBL Bank Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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