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2 RAMSOL.in Jobs

Senior Transition Manager (10-12 yrs)

10-12 years

Senior Transition Manager (10-12 yrs)

RAMSOL.in

posted 2d ago

Job Description

Title- Senior Transition Manager


Location : Bangalore & Pune


Experience : 10 - 12 years.


Responsibilities:


- 10-12 years of work experience, with 8+ years in transition management within outsourcing, consulting, or global in-house centers.


- Education Background in engineering, business administration, or project management; MBA, PMP, Lean Six Sigma, or ITIL is desirable.


- Proven ability to lead complex projects end-to-end, assess transition tools, and drive process improvements.


- Strong experience working with global stakeholders, senior executives, and cross-functional teams.


- Expertise in transition management systems, best practices, and competition trends in the outsourcing domain.


- Proficiency in MS Office (trackers, templates, governance packs) and ability to operate in matrix roles with a global outlook.


- Shaping & operationalizing a robust transition methodology (which would include defining detailed deliverables and toll gates, creating and rolling out templates, driving alignments both individually and through roadshows, adapting the process based on learnings, etc.)


- Establishing & implementing shoring best practices (the immediate priority is to execute the POC for use of tech in knowledge transitions, and explore/adopt further best practices going forward)


- Leading critical & complex transitions across tech, data & ops (by co-creating transition plans and co-leading transitions, as per a well-defined RACI with delivery divisions, and enabling a central view of all key transitions as well as archival for future reference through CRM)


- Building strong stakeholder relations (across AGBS leadership, delivery and enabling units, key entities/partners, GO, CSB/captives, etc.)


Functional Areas: Customer Service & Operations

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What people at RAMSOL.in are saying

What RAMSOL.in employees are saying about work life

based on 73 employees
60%
52%
71%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
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RAMSOL.in Benefits

Team Outings
Job Training
Cafeteria
Work From Home
Soft Skill Training
Health Insurance +6 more
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