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Senior Program Manager - HR
R1 RCM
posted 18d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
The HR Operations team is a strategic partner to HR and helps deliver best in class HR operations delivery. The position serves for Onboarding , Offboarding, Workday assistance , approvals and validations and query resolution to R1 employees across locations. The incumbent is expected to maintain high levels of business acumen for the business line supported its culture, competition, and financial and operational objectives.
As a people manager incumbent is expected to improve engagement within team.
The incumbent will be responsible for managing HR Operations delivery on assigned R1 site and assist the leadership on strategies related to improvement in hire to retire process via team of Managers /AM s and Specialists. The incumbent will help recommend the best and effective HRO practices around Workday , hire to retire to maintain positive working relationships.
The incumbent is also expected to drive and implement HR initiatives to increase organizational effectiveness, build capability and talent of workforce and team, and lead strategy and tactics to positively impact overall business performance and HR metrics.
The role also requires strong partnerships across HR non HR functions to deliver value-added service to management and employees by assessing and anticipating HR-related needs and creating integrated solutions
Key duties responsibilities
- Experience in Workday is mandatory (including administrative, UAT experience)
- Min. 8 years of HR experience (preferably in HR Operations)
- Should have worked with large cross functional teams and strong stakeholder management.
- Automation knowledge and experience is preferred.
- Ability to prioritize, execute programs and transactions in a fast paced environment.
- Excellent written, verbal communication, interpersonal skills
- Must have excellent project management and change leadership skills with functional depth.
- Strong Coaching and Influencing skills.
- Should be able to deal effectively in ambiguous situation.
- Must recognize trends and identify systemic approaches to solving problems, along with strong consulting, business acumen, follow-up and analytical skills are essential.
- Ability to handle sensitive and confidential information.
- Supervise various administrative specialized HR Operations tasks on Workday from hire to retire
- Ensure functional support to payroll with arrears, letters
- Work cohesively with business leaders / line managers to close all pending tasks
- Supervise physical virtual Onboarding by team by getting onboarding tasks completed by new hires
- Escalate workday related approvals pending with HR / Non-HR functions
- Performance management of direct reports - set goals, coaching feedback
- MIS and decipher meaningful information to assist management decision making
- Ensure adherence to SOP by direct reports, vendors, employees manage escalation.
- Increase Workday adoption improve Workday functionalities for HRO use by collaborating with Workday specialist
- Gather requirements in Workday by facilitating design sessions, configuration, UAT , rollout.
- Present HR Operations overview in New Hire Orientation session
- Identify process challenges in hire to retire cycle and create solutions
- Regular governance with supplier and key stakeholders in HR
- Oversee employee queries/complaints resolution ensure higher CSAT.
- People management experience is a good to have.
Qualification:
- Education - Preferably MBA in HR or Masters/Bachelors in any stream
- Industry - Preferably Health care, ICT.
Employment Type: Full Time, Permanent
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People are getting interviews at R1 RCM through
People are getting interviews through
(based on 202 R1 RCM interviews)
Job Portal
Referral
Walkin
Company Website
Recruitment Consultant
Campus Placement
30%
18%
13%
7%
7%
2%
23% candidates got the interview through other sources.
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What people at R1 RCM are saying
Rating based on 2 Senior Program Manager
reviews
Anonymous · Finance
in New Delhi
Likes
Pay structure
Dislikes
Leadership Arogant people No work life balance
Read 2 reviewsSenior Program Manager salary at R1 RCM
reported by
16
employees
with 10-18
years exp.
₹15.2
L/yr - ₹40
L/yr
9%
less
than the average Senior Program Manager Salary in India
View more details
What R1 RCM employees are saying about work life
based on 3.1k employees
Strict timing
Monday to Friday
No travel
Night Shift
R1 RCM Benefits
Submitted by Company
R1 Lifestyle - New Global Wellbeing Platform - R1 Lifestyle, in partnership with Limeade CultLive Employee Wellbeing & Assistance Program Maternity Enablement Health Plan with Practo
Submitted by Employees
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