RK Worldinfocom - Program Manager - IIM/ISB/FMS/MDI (3-5 yrs)

About RKWI:

We are a prominent seller on India's largest e-commerce marketplace since April 2022, specializing in a wide range of product categories, including Health & Personal Care, Grocery, Baby, and Beauty. Our operations involve providing support to more than 600+ vendors and collaborating with over 2,800 brands. Our reach extends to 19000+ pin codes across India, ensuring that our products and services are accessible to a broad and diverse customer base across India.

Job Description:

- Drive cross functional projects to deliver business value for the team; be part of projects involving new feature definition to improve processes and reduce cost.

- Engage stakeholders, demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.

- Work with operations team to drive implementation of new programs & products.

- Analyze historical data to build quality improvement initiatives and drive quality strategies across the network.

- Formulate, implement and track career development plans for team of highly skilled resources.

Basic Qualifications:

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- MBA from Tier 1 colleges

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience defining program requirements and using data and metrics to determine improvements

- 3+ years experience in program or project management, Working cross functionally with tech and non-tech teams

- Experience defining program requirements and using data and metrics to determine improvements

- Experience in translating business needs into detailed feature requirements, data analysis and business case development, and managing programs from concept to implementation.

- Prior experience in the capacity of operations manager/product manager/program manager/business analyst/software engineer would be a key requirement.

- Ability to think both strategically and tactically and to drive execution

- Should be equally comfortable with long term planning and day to day progress tracking and execution

Preferred Qualifications:

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

- Experience in eCommerce/Hi-tech/Retail industry or management consulting with focus on one of these industries

- Background in analysis of large volume of data to drive analysis and to make decisions.

- Good knowledge of data mining using SQL

- Understanding of six sigma techniques and statistical analysis tools

- MBA from a Premier Institute with 3-5 years of experience of which a minimum 2 years is in interacting with global customers / stakeholders.