Quince - Manager - HR Business Partner (4-6 yrs)

OUR STORY:

- Quince was started to challenge the existing idea that nice things should cost a lot.

- Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES:

- Customer First.

- Customer satisfaction is our highest priority.

- High Quality.

- True quality is a combination of premium materials and high production standards that everyone can feel good about.

- Essential design.

- We don't chase trends, and we don't sell everything.

- We're expert curators that find the very best and bring it to you at the lowest prices.

- Always a better deal.

- Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.

- Environmentally and Socially conscious.

- We're committed to sustainable materials and sustainable production methods.

- That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS:

- Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies.

- You'll work with a team of world-class talent from Stanford GSB, Google, D.Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

- As an HR Business Partner, you will be the key HR contact for our Engineering, Product, and non-tech teams.

- You will collaborate with leaders and employees across these functions to help build high-performing teams and drive employee engagement, development, and retention.

- The HRBP Manager/ Sr Manager will ensure that our HR strategies align with the company's tech-driven objectives and support a positive employee experience.

Key Responsibilities:

Strategic HR Partnership:

- Act as a trusted advisor to the engineering managers, tech leads, and employees on all HR matters, including talent management, performance, employee relations, and organizational development.

- Partner with the teams to translate team needs into people solutions that drive productivity, engagement, and innovation.

- Support the development and execution of HR strategies in areas such as identification of top performers, low performers plan for each of them and pulse of the teams and individuals.

Employee Engagement and Culture:

- Champion the development of a strong, innovative, and inclusive culture within the tech organization.

- Lead employee engagement efforts, including team pulse surveys, feedback sessions, and action plans to improve engagement, morale, and retention.

- Drive Tech town halls, brown bag sessions and tech level initiatives.

Talent Development & Retention:

- Support career development and growth opportunities for tech talent, including technical training, leadership development, and mentorship programs.

- Collaborate with tech leaders on workforce planning, role design, and promotions to ensure high-performing teams are built and sustained.

- Drive initiatives to reduce turnover, enhance employee satisfaction, and improve retention rates within tech teams.

Performance Management & Coaching:

- Partner with managers to implement performance management processes (30-60-90-day plans, drive monthly 1:1 pulse , annual reviews loops).

- Coach managers on team dynamics, conflict resolution, and effective communication within technical teams.

- Identify and address underperformance early, ensuring right action.

Data-Driven HR Decisions:

- Analyze key people metrics (turnover, headcount, engagement, etc.) to make data-driven recommendations and improvements.

- Work with the HR analytics team to develop dashboards for tracking the success of people initiatives within tech departments.

- Implement best practices within recruiting, onboarding, and retention efforts specific to the tech organization.

Employee Relations & Compliance:

- Handle employee relations matters, investigations, and escalations, ensuring compliance with local employment laws and company policies.

- Act as a liaison between employees and leadership to address concerns and proactively resolve conflicts.

Qualifications:

- 4+ years of business partnering experience, preferably in the tech industry or a fast-scaling startup environment.

- Master's degree in Human Resources, Organizational Development, or related field; advanced degree or HR certifications (e.g. , SHRM, PHR) is a plus.

- Experience working with technology teams and an understanding of their unique HR challenges.

- Excellent interpersonal skills with the ability to build strong relationships at all levels.

- Ability to handle multiple tasks, prioritize effectively, and deliver results in a fast-paced environment.

- Experience leveraging HR analytics to make informed decisions and recommendations