Manager - HR Business Partner - BPO/KPO/IT (4-6 yrs)

All HR Business Partner functions while working closely with the leadership and stakeholders to policy adherence. Onboarding, KM, Performance Management, Talent Engagement, PIP, attrition, grievances, to exit interviews. Manage data efficiently.

Required Candidate profile

Good exposure of performance appraisal, succession planning and stakeholder management. Experience required into employee engagement and connect activities.

Role: HR Business Partner (HRBP)

Industry Type: Analytics / KPO / Research

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: HR Operations

Education

PG: MBA/PGDM in HR/Industrial Relations

Process Manager Role & responsibilities:

- Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program

- Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr. Analysts

- Monitor PIP for bottom performers in the Program

- Attrition management for the Program/process

- Target to reduce Grievance Level up to ZERO percent.

- Plan & organize fun on floor events

- Organize MTMs and conduct pulse meetings for A/SA pool

- Oversee the 90-Day On-boarding program.

- Ensure that the employees in the Program attend KM trainings programs

- Conduct sessions to explain the concept of Performance Appraisals in the Organization.

- Help new managers with evaluating their subordinates.

- Conduct exit interviews of A/SAs within timelines

- Timely closure of PIP cases for A-SAs

- Close BG cases for A/SAs in the Program where Insufficiency/discrepancy has been identified

- Tracker Updating and Reporting

- Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the Sr. HR BP and other stakeholders

- Create all necessary reports and dashboards required for each program/process area

- Drive REWARDS RECOGNITION in the program to recognize & reward contribution and achievement in order to motivate

- Technical and Functional Skills:

- Bachelor's/PG Degree with at least 5+ years of experience into HRBP role.

- Good exposure of performance appraisal, succession planning and stakeholder management.

- Experience required into employee engagement and connect activities.

- Good knowledge of excel and experience into preparing various trackers.

- Strong verbal, written, and interpersonal communication abilities.

- Strong analytical skills and experience using and presenting data to make decisions.