National Credit Manager (10-15 yrs)

The National Credit Manager (NCM) will be responsible for overseeing the entire credit function, ensuring sound underwriting practices, risk management, and compliance with regulatory requirements. This role involves developing and implementing credit policies, managing a team of credit officers, and ensuring the quality of the housing loan portfolio. The NCM will play a critical role in maintaining the financial health of the company while driving growth in housing finance.

Key Responsibility Strategy & Policy Development

- Develop and implement credit policies, guidelines, and procedures in line with regulatory requirements and company objectives.

- Establish credit risk assessment frameworks and underwriting standards for housing finance products.

- Continuously review and update credit policies to align with industry trends and best practices.

- Build highly collaborative and proactive credit policy with adequate risk mitigates that is able to navigate the increasingly complex business and regulatory environment

- Define the credit evaluation manual

- Standard operating manual for Affordable Housing loans Credit Risk Assessment & Portfolio Management

- Oversee the evaluation and approval of housing loan applications, ensuring adherence to risk management guidelines.

- Monitor and analyze portfolio performance, identifying risk trends and mitigation strategies.

- Ensure effective credit scoring models and risk assessment tools are in place for loan approvals.

- Implement early warning systems to detect potential delinquencies and minimize non-performing assets (NPAs).

- Assess the profile based on performance against predefined criteria, as well as an independent analysis of borrower's credit profile

- Detailed and objective assessment of affordable housing loan applications originating from across the country

- Assessing credit worthiness of applicant by use of performance history and future forecasts along with liquidity, debt/asset management and profitability ratios

- Assessing needs of clients and accordingly charting out viable finance portfolio after considering financial, legal and technical aspects

Regulatory Compliance & Governance:

- Ensure compliance with all regulatory requirements, including RBI/NHB guidelines (or relevant regulatory body).

- Work closely with legal and compliance teams to manage credit-related audits and inspections.

- Maintain proper documentation and reporting structures for credit decisions and risk assessments.

- Credit appraisals of the loan proposals with the help of financial analysis of the customers, information and data gathered in Personal Discussions, market business references etc

- Portfolio reviews covering areas of delinquency reports, perusing Early Warning System (EWS) reports. Focus should be on portfolio intervention and resolutions strategies with the business unit in order to improve asset quality on continuous basis

- Capturing key data elements and analyzing them, interpreting the cross-period movements and understanding the macro mechanics of the system

- Analysis of financial statements and performance review of the same and checking the rating of the individuals given by CIBIL & matching the same with alternate (non-traditional) database

- Responsible for the compliance to procedures laid down for processing, sanction, documentation and disbursement of various loan products at all the branches

- Ensuring there are no overdue or irregularities in all the asset accounts

Team Leadership & Stakeholder Management:

- Lead and mentor a team of regional and branch-level credit officers.

- Collaborate with sales, operations, and collections teams to ensure smooth credit processing and loan disbursement.

- Engage with external stakeholders, including credit rating agencies, regulatory bodies, and financial institutions, as needed.

Technology & Process Improvement:

- Leverage data analytics and technology to enhance credit decision-making processes.

- Identify and implement process automation and efficiency improvements in credit underwriting and risk assessment.

Qualification

- Bachelor's degree in Finance, Accounting, Business Administration, or related field.

- MBA or CA/CFA preferred.

Experience

- 10 to 15 years of experience in credit management within housing finance, banking, or NBFC sector

- Strong exposure to affordable housing finance, mortgage lending, and secured loan products

- Proven experience in credit risk assessment, underwriting, and portfolio management

Functional competencies

- Strong knowledge of credit policies, risk assessment models, and regulatory frameworks.

- Excellent analytical, decision-making, and problem-solving skills.

- Leadership and team management capabilities.

- Proficiency in credit risk tools, data analytics, and lending technology platforms.

- Strong communication and stakeholder management skills.

- Knowledge of regulations around Affordable finance

- Ability to derive industry insights & analyze best practices across industry

- Ability to analyze the portfolio risk and to deal with big ticket customers

- Capable of hands-on problem-solving, with the ability to generate ideas and Solutions

Behavioral competencies

- Strategic and analytical thinking

- Strong communication and interpersonal skills

- Problem solving and decision-making skills

- People Leadership & Networking skills