64 Quality Analysis Jobs in Hyderabad / Secunderabad

Skill required: Trust & Safety - Anti-Money Laundering (AML)

Designation: Quality Auditing Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environmentThe Anti Money Laundering team focuses on articulating the business requirements and implement the process and system controls required to prevent moving illegally acquired cash through an organization s financial systems. The role requires a good understanding of anti-money laundry laws and regulations, client on-boarding, sanction screening, remediation, periodical reviews, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).

What are we looking for?

AML/KYC:Understanding of AML/KYC guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.

Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.

Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs.

Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest ofclien

Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis

Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.

Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.
Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts
 
Qualifications 
Any Graduation