AES Salesforce Technical Analyst Specialist and Senior Associate

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution

PwC Professional skills and responsibilities for this management level include but are not limited to Use feedback and reflection to develop selfawareness, personal strengths and address development areas

Proven track record as an SME in chosen domain

Mentor Junior resources within the team, conduct KSS and lessons learnt

Flexible to work in stretch opportunities/assignments

Demonstrate critical thinking and the ability to bring order to unstructured problems

Ticket Quality and deliverables review

Status Reporting for the project

Adherence to SLAs, experience in incident management, change management and problem management

Review your work and that of others for quality, accuracy and relevance

Know how and when to use tools available for a given situation and can explain the reasons for this choice

Seek and embrace opportunities which give exposure to different situations, environments and perspectives

Use straightforward communication, in a structured way, when influencing and connecting with others

Able to read situations and modify behavior to build quality relationships

Uphold the firms code of ethics and business conduct

Demonstrate leadership capabilities by working with clients directly and leading the engagement

Work in a team environment that includes client interactions, workstream management, and crossteam collaboration

Good Team player

Take up cross competency work and contribute to COE activities