AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
1940 PwC Jobs
Workstream Manager- Deployment Enablement Team
9-14 years
₹ 25 - 21.9L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Workstream Manager- Deployment Enablement Team
PwC
posted 6mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firms/clients expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firms code of ethics and business conduct.
Role Brief:
The Workstream Manager role is focused on high quality service delivery of multiple processes under the workstream, evaluating the efficiency of established processes, developing improvement strategies, facilitating changes and supporting a structured expansion of service-line, through a team of process SMEs and Specialists.
Education Background - Bachelor in any stream
Relevant years of experience: 9-14 years
Tool Knowledge:
Preferred - Alteryx / Tableau / Power BI
Required - Excel
Responsibilities
Process Management
- Responsible for highest quality and timely delivery of all services/process under the workstream from start to finish.
- Monitoring and Reporting QC for all processes.
- Analyzing efficiency, identifying areas of improvement and presenting process improvement plans.
- Implementing new services processes - research, design, development and testing.
- Create and maintain process documentation and conduct efficiency audits
- Oversee documentation, communications, as well as team training design and delivery for consistency.
- Establish service delivery adherence to agree upon Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
- Manage direct reports to determine team workflow and job priorities as well as establish quality and timely completion of agreed upon items in scope (some cyclical, some ad hoc)
- Analyze current and future technology/process needs, to identify and recommend improvements to the technology and processes, scope requirements and impacts related to proposed changes
- Executing the Demand Management strategy as set by the Center of Excellence (COE).
- Demonstrating subject matter specialization in firm s deployment technology.
Team Management
- Managing a team of Process SMEs and specialists.
- Provide oversight of and coaching/development to a team who are providing tactical support performing the process deliverables, including but not limited to, schedule updates, utilization forecasting, sending staff confirmation communications, a variety of reporting and analysis related to load balancing of resources, among others.
- Serve as an escalation point for the team.
- Conduct team meetings to ensure effective communication and collaboration.
- Developed strategies to improve customer experience and retention.
- Mentor, coach and train team members to reach their full potential.
- Promoted positive and constructive working relationships among team members.
Desired Skills and Experiences
- To ensure success as a Deployment Enablement Manager, you should possess extensive domain knowledge in data management, reporting and business analytics. Prior experience of working with large and complex data and designing Power BI dashboards will be preferred
- Deep understanding of business and deployment management, excellent communication and stakeholder management skills and the ability to coordinate multiple teams
- Demonstrates thorough knowledge and/or a proven record of success in the following areas in Deployment processes/operations
- Cross line-of-service deployment processes and related areas, including utilization, forecasting, etc.
- Demonstrates thorough abilities and/or a proven record of success in the following areas:
- Managing and developing a team.
- Understanding of Compliance / Audit and Deployment processes
- Responsible for Quality Checks of centralized compliance checks, maintain compliance trackers, populate process quality reports, perform transactional schedule management tasks.
- Release or escalate potential matches accordingly as stipulated in the working instruction to originating business unit and relevan t compliance department.
- Maintenance of data integrity.
- Perform confirmation checks and follow-ups with Engagement Team with high drop / schedule changes.
- Respond to Audits from internal/external teams with regards to documents, trackers for sample checks.
Preferred Skills and Experiences:
- Knowledge of using the workforce management systems will be preferred.
- Knowledge about working on SharePoint .
- Previous experience of working in a Consulting firm / Big 4 (Tax and Assurance) Deployment function with Compliance checkin g will be an added advantage.
Employment Type: Full Time, Permanent
Functional Areas: Analytics & Business Intelligence
Read full job descriptionPwC Interview Questions & Tips
Prepare for PwC Manager roles with real interview advice
Top PwC Manager Interview Questions
Q1. What is Materiality, How to decide Materiality , who decide what will be the level of Materiality ?
asked in
Senior Associate interview
Q2. Create a table with specified columns Alter the table and add new columns Create another table with help of existing tables Write a query wh ... read more
asked in
Associate interview
Q3. 1. How are the fixed income products valued in accordance with the Prudential norms on valuation Master Circular RBI? ( My Job profile was r ... read more
asked in
Associate interview
What people at PwC are saying
Rating based on 462 Manager
reviews
Anonymous · Engineering - Software & QA
in Hyderabad / Secunderabad
Likes
Compensation is competitive to the market
- Salary - Good
+2 more
Dislikes
No work life balance.. all projects planned eith very limited resources and tight timelines forcing team members to extend personal time gor work
- Work-life balance - Bad
Manager salary at PwC
reported by
6.9k
employees
with 3-18
years exp.
₹14
L/yr - ₹45
L/yr
84%
more
than the average Manager Salary in India
View more details
What PwC employees are saying about work life
based on 9.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
PwC Benefits
Submitted by Company
Staff discounts Professional Memberships In-house learning tools Referral Bonuses Corporate Plan
Submitted by Employees
View more benefits 
Compare PwC with
Deloitte
Compare
Ernst & Young
Compare
Accenture
Compare
TCS
Compare
Cognizant
Compare
Infosys
Compare
IBM
Compare
Capgemini
Compare
KPMG India
Compare
Compare
BCG
Compare
Wipro
Compare
Amazon
Compare
ZS
Compare
Mercer
Compare
Willis Towers Watson
Compare
WSP
Compare
Guidehouse
Compare
McKinsey & Company
Compare
Mott MacDonald
Compare
Similar Jobs for you
PwC Bangalore / Bengaluru Office Locations
Bengaluru Office
PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor
Bengaluru
Karnataka 560008
Karnataka 560008
Bengaluru Office
Price waterhouse Coopers, Embassy Golf Links Road, Embassy Golf Links Business Park, Challaghatta
Bengaluru
Karnataka 560071
Karnataka 560071
Workstream Manager- Deployment Enablement Team
9-14 Yrs
Bangalore / Bengaluru
PwC-French Language Specialist(Night Shift)-HYD/BLR
1-6 Yrs
Hyderabad / Secunderabad, Bangalore / Bengaluru
Talent Acquisition - Tech Recruiter - Associate/Senior Associate
4-9 Yrs
Kolkata, Bangalore / Bengaluru, Mumbai
Data Analyst(Data wrangling+SQL+ETL+Research)
7-9 Yrs
Kolkata, Hyderabad / Secunderabad, Bangalore / Bengaluru
MS - CMS Associate (Analyst) - Microsoft365 Administration - Operate
2-5 Yrs
Hyderabad / Secunderabad, Bangalore / Bengaluru
IN-Senior Associate_ Cloud Infrastructure_Application Technology_
3-9 Yrs
Bangalore / Bengaluru
IN-Senior Associate_ Cloud Infrastructure_Application Technology_
3-8 Yrs
Bangalore / Bengaluru
IN_Senior Associate_Oracle Fusion Technical_Enterprise Apps-Oracle_
5-15 Yrs
Bangalore / Bengaluru
IN_Senior Associate_Oracle Fusion Technical_Enterprise Apps-Oracle_
5-15 Yrs
Bangalore / Bengaluru
Share an Interview