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2716 PwC Jobs

CCaaS Delivery Lead - Senior Manager

6-16 years

Hyderabad / Secunderabad, Bangalore / Bengaluru

1 vacancy

CCaaS Delivery Lead - Senior Manager

PwC

posted 15d ago

Job Description

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive datadriven decisionmaking. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to
  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (eg refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
Minimum years experience required
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Additional application instructions
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Employment Type: Full Time, Permanent

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PwC Interview Questions & Tips

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Q1. What is Materiality, How to decide Materiality , who decide what will be the level of Materiality ?
Q2. Create a table with specified columns Alter the table and add new columns Create another table with help of existing tables Write a query wh ... read more
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What people at PwC are saying

3.3
 Rating based on 82 Senior Manager reviews

Likes

Perfect work life balance, people centric, follows the Indian Holiday calendar, flexible to internal movements within the organisation

  • Salary - Excellent
  • +6 more
Dislikes

Do not have a work from home or hybrid mode yet

Read 82 Senior Manager reviews

Senior Manager salary at PwC

reported by 1.1k employees with 8-22 years exp.
₹18 L/yr - ₹66.5 L/yr
101% more than the average Senior Manager Salary in India
View more details

What PwC employees are saying about work life

based on 9.2k employees
75%
88%
58%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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PwC Bangalore / Bengaluru Office Locations

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Bengaluru Office
PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
Karnataka 560008
Bengaluru Office
Price waterhouse Coopers, Embassy Golf Links Road, Embassy Golf Links Business Park, Challaghatta Bengaluru
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