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PwC

Compare

3.4

based on 9.2k Reviews

Video summary

2716 PwC Jobs

CCaaS Delivery Lead - Senior Manager

Pricewaterhouse Coopers Private Limited

3.4

based on 9.2k Reviews

6-16 years

Hyderabad / Secunderabad, Bangalore / Bengaluru

1 vacancy

CCaaS Delivery Lead - Senior Manager

PwC

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Automation Testing Auditing Analytical Chemistry Data Mining Data Collection

+ 4 more

Job Description

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive datadriven decisionmaking. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to

Craft and convey clear, impactful and engaging messages that tell a holistic story.
Apply systems thinking to identify underlying problems and/or opportunities.
Validate outcomes with clients, share alternative perspectives, and act on client feedback.
Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
Deepen and evolve your expertise with a focus on staying relevant.
Initiate open and honest coaching conversations at all levels.
Make difficult decisions and take action to resolve issues hindering team effectiveness.
Model and reinforce professional and technical standards (eg refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.

Minimum years experience required

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Additional application instructions

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Employment Type: Full Time, Permanent

Read full job description

PwC Interview Questions & Tips

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What people at PwC are saying

3.3

Rating based on 82 Senior Manager reviews

Anonymous · Customer Success, Service & Operations in Pune

Likes

Perfect work life balance, people centric, follows the Indian Holiday calendar, flexible to internal movements within the organisation

Salary - Excellent

+6 more

Dislikes

Do not have a work from home or hybrid mode yet

Read 82 Senior Manager reviews

Senior Manager salary at PwC

reported by 1.1k employees with 8-22 years exp.

₹18 L/yr - ₹66.5 L/yr

101% more than the average Senior Manager Salary in India

View more details

What PwC employees are saying about work life

based on 9.2k employees

75%

88%

58%

88%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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PwC Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (2) Hyderabad / Secunderabad (1)

Bengaluru Office

PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
Karnataka 560008

Bengaluru Office

Price waterhouse Coopers, Embassy Golf Links Road, Embassy Golf Links Business Park, Challaghatta Bengaluru
Karnataka 560071