Group Head - HiTech & Media - IT Services (15-20 yrs)

Group Head - HiTech & Media - IT Services

About:

- We are seeking a highly talented and experienced The role of Industry Group Head with Client entails leading one or a cluster of Industry Group/s and assuming end-to-end responsibility for its performance and results.

- The IG Head role is expected to build on the foundation and help move the organization into a structure built around IG P&Ls.

- HiTech and Media IG is a combination of two Domains - HiTech and Media. Below is a list of current and planned sub-domains, and the IG Head would be responsible for changing it to align with market needs:

- HiTech Sub-Domains: (1) ISVs/Software Platforms (2) Networking OEMs (3) Semiconductor (4) Telecom (5) Consumer Electronics.

- Media Sub-Domains: (1) Digital Media (2) Broadcast (3) Music (4) eSports/Gaming.

Some of the responsibilities of the HiTech and Media IG Head are outlined below:

P&L-Oriented Role:

- Build and meet NN and EE/EN revenue targets in collaboration with Geo Heads and NN Global Sales Head.

- Achieve Gross Margin (GM) goals by optimizing competency mix, geo mix, pricing strategy, people cost, and project overruns.

- Deliver Plan PBT by meeting Gross Margin targets, managing expenses, and driving operational efficiency.

- Develop pricing strategies to optimize revenue, profitability, and customer acquisition/retention.

Market-Oriented Role:

- Establish relationships with CXOs, acting as Exec Sponsor for top accounts and driving QBRs.

- Ensure high customer satisfaction and Net Promoter Score through excellent delivery and providing value-adds based on deep understanding of customer needs.

- Establish client as a Thought Leader through engagement with Analysts, Advisors, and various platforms.

Strategy-Oriented Role:

- Own and deliver strategy, including identifying new segments, offerings, partnerships, and go-to-market strategies.

- Define a compelling strategy to address market shifts, competitive dynamics, and technology changes.

- Develop an IP/Solutions strategy and drive partnerships to achieve desired outcomes.

- Own and drive partnerships specific to the IG in collaboration with Alliance team and Sales to achieve the desired business outcomes.

Team Leadership-Oriented Role:

- Set vision and align the team to deliver on it.

- Ensure high People Happiness and identify actions to improve sentiment.

- Collaborate across functions to ensure Vertical success.

- Drive talent upgradation and multi-skilling initiatives.

Sales, Marketing & Related Ops -Oriented Role:

- Execute GTM plan to meet revenue goals, new logo closures etc.

- Lead Account Mining efforts to support Land and Expand strategy.

- Provide monthly guidance and review progress on revenue targets.

- Own presales cycles for both NN and existing accounts.

- Ensure lead generation engine provides sufficient pipeline.

Delivery, Planning & Operations-Oriented Role:

- Prepare annual Business Plan in collaboration with stakeholders.

- Ensure capability building and skill availability aligns with demand and market conditions.

- Build a strong team of Domain Consultants/Business Analysts.

- Develop IG specific technology capabilities.

Role Specification:

Qualification: BE/M.Tech and/or MBA

Relevant Experience: 15 to 20 years in IT Service Delivery and at least 3 years as an IG Head with ownership of a P&L

Essential:

- Deep understanding of the HiTech and Media Industry

- Track record of consistently achieving revenue and profitability targets.

- Ability to define and position services offerings and identify solutions that accentuate these offerings.

- Ability to bring cross-functional teams (within and outside the business unit) together.

- Creating account development strategies that have helped grow $10M+ accounts.

- Experience with entire sales cycle including building and executing GTM strategies.

- Bringing together different functions onto the same page to work as a cohesive team.

- Building high performing teams.

- Building relationships and winning the confidence of customer executive leadership.

- Engaging with analysts and contributing actively to thought leadership activities.