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11 Protium Finance Jobs

Collection Manager - Digital Business Loan

5-10 years

Mumbai

1 vacancy

Collection Manager - Digital Business Loan

Protium Finance

posted 1d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities


  • Responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy.
  • Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
  • Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it
  • Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts.
  • Conduct asset verification and possession as per SARFESI / Section 9 process through court receivers.
  • Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters.
  • Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting.
  • Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force.
  • Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
  • Ensure that there is adequate Feet on Street availability area-wise/bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts.
  • Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company.


Preferred candidate profile


Candidate having experience in business loan, credit cards and personal loan collection will be preferred.


Experience of Handling a team is mandatory.



Perks and benefits


  • PF and Mediclaim benefits.
  • Lucrative incentives.
  • Onroll opportunity.


Employment Type: Full Time, Permanent

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What people at Protium Finance are saying

Collections Manager salary at Protium Finance

reported by 7 employees with 5-16 years exp.
₹5 L/yr - ₹7.3 L/yr
18% more than the average Collections Manager Salary in India
View more details

What Protium Finance employees are saying about work life

based on 294 employees
55%
47%
51%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Protium Finance Benefits

Job Training
Soft Skill Training
Team Outings
Education Assistance
Health Insurance
Free Transport +6 more
View more benefits

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