Technical Trainer (Facility Management)

Specific Outcomes expected -:

• To conduct training for all site employees according to the category of the sites
• To generate site training reports for the allocated sites
• Execute trainings as per need or as scheduled during allocation of sites
• Gauge training effectiveness post training through evaluations and on the job reviews
• Monitor WPCs training effectiveness
• SLA audits across sites

Role and Responsibilities -:

• Preparing site specific annual training calendar for allocated sites as per Training Need Identification and Inputs received from client and Operations team. Delivery as per the training calendar.
• Manage site level technical trainings for the site allocated on a daily basis.
• Prepare and circulate monthly Site visit schedule to the respective RM.
• Email the client before every planned or scheduled training for approvals.
• Impart Induction to site level new joinees.
• Content development and updating the same as per the requirement.
• Prepare and update Monthly MIS reports for training reviews.
• Circulate post training reports made by self with the reporting manager, clients and operations team on a daily basis.
• Identifying and conducting WPC TTT program for the employees. Prepare WPC work data reports on a monthly basis for paying out incentives to the employees.
• Travelling and imparting trainings at outstation sites on a quarterly basis or as and when required.
• Collect feedback on training effectiveness from the client on bimonthly basis
• FQI Audits to be conducted on monthly basis.

Preferred candidate profile

• Communication Skills
• People Management Skills
• Interpersonal Skills & Relationship Building
• Basic MS Office
• Client Handling Skills
• Well versed with Electrical , HVAC, Fire fighting , data centre protection and plumbing systems