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Recovery Manager
Prop Solutions4u Private Limited
posted 27d ago
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Fixed timing
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Job Description
- The Recovery Manager is responsible for overseeing the recovery of overdue accounts and ensuring effective debt collection strategies are in place.
- This role involves managing a team of recovery agents, developing and implementing recovery processes, and ensuring compliance with legal and regulatory requirements.
- The Recovery Manager will work closely with other departments to minimize financial losses and maintain positive customer relationships.
Requirements - Debt Recovery Management:
- Develop and implement effective debt recovery strategies and processes.
- Monitor and manage the performance of the recovery team to achieve targets and objectives.
- Ensure timely and efficient recovery of overdue accounts.
- Team Leadership:
- Lead, coach, and mentor the recovery team to enhance their performance and productivity.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and motivated team environment.
- Compliance and Risk Management:
- Ensure all recovery activities comply with legal and regulatory requirements.
- Identify and mitigate risks associated with debt recovery.
- Maintain up-to-date knowledge of relevant laws and regulations.
- Customer Relations:
- Handle escalated cases and negotiate repayment plans with customers.
- Maintain positive relationships with customers while ensuring debt recovery.
- Resolve disputes and issues related to overdue accounts.
Reporting and Analysis
- Prepare regular reports on recovery performance and present findings to senior management.
- Analyze recovery data to identify trends and areas for improvement.
- Implement changes based on analysis to improve recovery rates.
- Collaboration:
- Work closely with other departments, such as Finance, Legal, and Customer Service, to support recovery efforts.
- Coordinate with external agencies and legal representatives when necessary.
- Work closely with other departments, such as Finance, Legal, and Customer Service, to support recovery efforts.
- Handle escalated cases and negotiate repayment plans with customers.
- Ensure all recovery activities comply with legal and regulatory requirements.
- Lead, coach, and mentor the recovery team to enhance their performance and productivity.
- Develop and implement effective debt recovery strategies and processes.
Employment Type: Full Time, Permanent
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Strict timing
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Within city
Day Shift
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