Hiring For Project Manager

Must be understanding of IT infrastructure, ready to travel as per requirement, must have good knowledge of networking and server level and manage a team of 15 people ( System Admin and End user engineer), should be good in vendor management and sound in excel. and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions.

• Produce reports, analyze data and consults on business cases.
• Writes service documentation based on operational requirements.
• Validate operational readiness to include, but not limited to, requirements, design, event engineering, testing, documentation, training, tools, change management, service level agreements (SLAs), service assurance policies & procedures, escalation procedures, and disaster recovery & business continuity.
• Establishes and implements compliance management processes and methodologies to ensure new products and services are delivered on time, within budget, adhere to high-quality standards, drive standardization and exceed customer expectations.
• Reports and Measures operational readiness and compliance toward goals and objectives
• Lead the infrastructure implementation programs including major and regular patching and upgrade initiatives to drive latest technology stack and platform health.
• Lead the Resiliency strategy and execute continuous improvement actions for Zeal.
• Act as the primary point of contact for infrastructure projects in the region
• Good technical skills background from data center and End user support