Add office photos
Engaged Employer
i
This company page is being actively managed by
Progress Team. If you also belong to the team, you
can get access from
here
Progress
Compare
All Filters
14 Progress Jobs
Manager/ Senior Manager, Account Management
8-13 years
Bangalore / Bengaluru
1 vacancy
Manager/ Senior Manager, Account Management
Progress
posted 23hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for the full employee life cycle in building and leading an effective and fully engaged team (i.e., hiring, developing, coaching, and offboarding talent), leveraging Progress practices, processes, and tools.
- Training new and existing account managers to increase their productivity, operational efficiency.
- Achieving growth and hit revenue targets by successfully managing a team of Account managers focused on retaining and expanding existing customers.
- Owning recruiting, objectives setting, coaching, and performance monitoring of the Inside Account Managers.
- Hold the team accountable to established revenue
- Establish a strong understanding of the data and levers that drive our business, managing these levers and maintaining a reliable monthly/quarterly forecast
- Ensure scalable customer knowledge intimacy through complete account information in our CRM and knowledge transfer to key internal account stakeholders
- Build and promote strong, long-lasting customer relationships
- Identify emerging market shifts while being fully aware of new products and competition status
- Laser focus on reducing churn and increased product usage.
- Coordinate, balance, and prioritize multiple opportunities across a diverse product portfolio with varying ADSs.
- Apply business curiosity to engage in conversations of discovery that yield successful Customer Account Rep, upsells, win-backs, cross-sells, and referrals
- Partner with the sales, tech support, finance, and product teams to contribute to continual customer satisfaction
- Build up our customer s awareness and understanding of applicable product/solution attributes, elements, upgrades, add-ons, etc.
- Experience in a Sales, Customer Service, or Account Management Leadership position
- Ability to manage multiple priorities and needs of a mid-sized team of customer account professionals. Ability to easily pivot and react to evolving organizational needs. Demonstrated skills in a mentoring or sales nurturing role.
- A team player with strong analytical skills, meticulous attention to detail, highly organized and thorough
- Understanding of the key metrics of driving operational excellence within a sales and/or customer service environment
- Ability to work well under pressure, managing competing priorities and meeting deadlines.
- Ability to create assess sales opportunities in existing customer prospective customer organizations.
- Ability to understand and effectively communicate all product offerings to customers and prospects.
- Excellent communication and people skills
- Have a focus on building an effective team and developing team members
- A bachelor s degree in a related educational field is preferred
- Willing to work in US time zone [6:00 PM to 3:00 AM / 6 30 PM to 3 30 AM IST
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Accounts Manager roles with real interview advice
People are getting interviews at Progress through
People are getting interviews through
(based on 4 Progress interviews)
Job Portal
Company Website
50%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Progress are saying
Accounts Manager salary at Progress
reported by
3
employees
with 4-9
years exp.
₹22
L/yr - ₹24
L/yr
156%
more
than the average Accounts Manager Salary in India
View more details
What Progress employees are saying about work life
based on 20 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Progress Benefits
Submitted by Company
Work From Home Team Outings Education Assistance Soft Skill Training Health Insurance
Submitted by Employees
View more benefits 
Compare Progress with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Persistent Systems
Compare
Hexaware Technologies
Compare
Amazon
Compare
Uber
Compare
Fareportal
Compare
OLX
Compare
Uplers
Compare
Stylebaazar
Compare
Nestaway
Compare
Shaadi.com
Compare
Xome
Compare
Yahoo
Compare
BCForward
Compare
Similar Jobs for you
Progress Bangalore / Bengaluru Office Location
Bangalore / Bengaluru, Karnataka Office
04 and 05 Floor , 12/1, Divyasree Greens – Annex Block, Unit-1, 12/2A,Intermediate Ring Rd, Domlur
Bangalore / Bengaluru, Karnataka
560071
560071
IT QA Engineer, Principal (Copado & Salesforce)
6-11 Yrs
Hyderabad / Secunderabad
Share an Interview