This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
Hone your existing analytical skills and advance your career in this exciting, fast paced role
Were offering this role at associate level
What youll do
As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.
It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.
Your role will also involve:
Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
Regularly attending the feature teams refinement and planning sessions
Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery
The skills youll need
Youll need at least five years of experience in production support. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration.
We re also looking for:
Experience in relational database, UNIX and Oracle PL/SQL
Experience in ITIL, Geneos, Autosys and TLM Reconciliations
A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
Good collaboration and stakeholder management skills