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36 PrismHR Jobs

Senior US Payroll Specialist

2-5 years

Noida

1 vacancy

Senior US Payroll Specialist

PrismHR

posted 3d ago

Job Role Insights

Flexible timing

Job Description

  • Diagnose payroll-related cases that cannot be resolved by Level 1 support. Interact with customers to understand issues in accordance with EPAY s HCM platform and resolve the cases in a timely fashion, driving high customer satisfaction.
  • Uploading and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and other miscellaneous charges related to client payroll.
  • Computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations.
  • Balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output such as registers and standard reports, determining and correcting out-of-balance conditions
  • Adjusting customers system setup according to new customer requirements or plan changes.
  • Adhere to the SOPs and set protocols driving the department s matrices and maintain the contractual service level agreements for EPAY customers.
  • Ensure excellent incident management skills while documenting all customers transactions in our CRM application (Salesforce).
  • Identify and analyze specific payroll trends for our customers and suggests best practices from a compliance standpoint.
  • Understand customers training requirements and work with EPAY s implementation team and a group of certified trainers.
Qualifications:
  • A self-motivated individual with BCA will be preferred from an accredited four-year institution.
  • Excellent written and verbal communication skills with a technical background.
  • 2-5 years of experience in US Payroll including time and attendance
  • Important level of integrity, a strong sense of confidentiality, and customer service mentality.
  • Should have prior experience handling US, Canada, and UK-based customers.
  • Ability to work under pressure and rotational shifts.
Desired Qualifications:
  • Outstanding problem solving and analytical skills
  • Working in ASO/Human Resources outsourcing experience a plu

Employment Type: Full Time, Permanent

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What people at PrismHR are saying

Payroll Specialist salary at PrismHR

reported by 3 employees with 2-9 years exp.
₹7.5 L/yr - ₹8 L/yr
40% more than the average Payroll Specialist Salary in India
View more details

What PrismHR employees are saying about work life

based on 44 employees
76%
84%
81%
100%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

PrismHR Benefits

Submitted by Company
Transport for female employees
Follow all Indian Compliances
Free parking for employees
Submitted by Employees
Soft Skill Training
Cafeteria
Health Insurance
Job Training
Work From Home
Team Outings +6 more
View more benefits

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PrismHR Noida Office Location

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Noida, Uttar Pradesh Office
20th & 21st Floor, Tower C, Advant Navis Business Park, Plot #7, Noida-Greater Noida Expressway, Sector 142, Noida, Uttar Pradesh - 201305 Noida, Uttar Pradesh
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