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US Payroll Specialist
PrismHR
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Diagnose payroll-related cases that cannot be resolved by Level 1 support. Interact with customers to understand issues in accordance with EPAY s HCM platform and resolve the cases in a timely fashion, driving high customer satisfaction.
- Uploading and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and other miscellaneous charges related to client payroll.
- Computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations.
- Balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output such as registers and standard reports, determining and correcting out-of-balance conditions
- Adjusting customers system setup according to new customer requirements or plan changes.
- Adhere to the SOPs and set protocols driving the department s matrices and maintain the contractual service level agreements for EPAY customers.
- Ensure excellent incident management skills while documenting all customers transactions in our CRM application (Salesforce).
- Identify and analyze specific payroll trends for our customers and suggests best practices from a compliance standpoint.
- Understand customers training requirements and work with EPAY s implementation team and a group of certified trainers.
Qualifications:
- A self-motivated individual with BCA will be preferred from an accredited four-year institution.
- Excellent written and verbal communication skills with a technical background.
- 2-5 years of experience in US Payroll including time and attendance
- Important level of integrity, a strong sense of confidentiality, and customer service mentality.
- Should have prior experience handling US, Canada, and UK-based customers.
- Ability to work under pressure and rotational shifts.
Desired Qualifications:
- Outstanding problem solving and analytical skills
- Working in ASO/Human Resources outsourcing experience a plus
Employment Type: Full Time, Permanent
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What people at PrismHR are saying
Payroll Specialist salary at PrismHR
reported by
3
employees
with 2-9
years exp.
Unlock
₹7.5
L/yr - ₹8
L/yr
40%
more
than the average Payroll Specialist Salary in India
View more details
What PrismHR employees are saying about work life
based on 44 employees
Flexible timing
Monday to Friday
No travel
Night Shift
PrismHR Benefits
Submitted by Company
Transport for female employees Follow all Indian Compliances Free parking for employees
Submitted by Employees
View more benefits 
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PrismHR Noida Office Location
Noida, Uttar Pradesh Office
20th & 21st Floor, Tower C, Advant Navis Business Park, Plot #7, Noida-Greater Noida Expressway, Sector 142, Noida, Uttar Pradesh - 201305
Noida, Uttar Pradesh
201305
201305
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