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1 Premium Customer IT Services Job

Tele Callers - US Voice Process

2-5 years

Dehradun, Lucknow, Gurgaon / Gurugram

1 vacancy

Tele Callers - US Voice Process

Premium Customer IT Services

posted 13d ago

Job Role Insights

Fixed timing

Job Description

As a Tele Caller or Call Representative, your role is to make outbound calls or receive inbound calls on behalf of your organization. You typically work in a customer service or sales environment, where you engage with customers or prospects over the phone. Here are some key aspects of your role: Making Outbound Calls: You make proactive outbound calls to customers or leads to initiate conversations, provide information, or promote products or services. This may involve cold calling to reach potential customers and generate sales or gather market intelligence. Receiving Inbound Calls: You handle incoming calls from customers or clients, addressing their inquiries, resolving issues, or providing assistance. You ensure prompt and professional responses to enhance customer satisfaction. Customer Service: You provide excellent customer service by actively listening to customer needs, addressing their concerns, and providing appropriate solutions or guidance. You strive to create positive experiences and build strong relationships with customers.

Employment Type: Full Time, Permanent

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What people at Premium Customer IT Services are saying

What Premium Customer IT Services employees are saying about work life

based on 19 employees
94%
100%
64%
100%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Premium Customer IT Services Benefits

Free Transport
Work From Home
Free Food
Job Training
Child care
Gymnasium +6 more
View more benefits

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Tele Callers - US Voice Process

2-5 Yrs

Dehradun, Lucknow, Gurgaon / Gurugram

13d ago·via naukri.com
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