Catering Manager

Role & responsibilities

Event Planning & Coordination:

• Work with clients to understand their catering needs and preferences.
• Develop customized menus and service packages in collaboration with the culinary team.
• Plan and execute catering events, ensuring all details are handled efficiently.

2. Operations & Logistics:

• Oversee the setup, execution, and breakdown of catering events.
• Ensure timely food preparation, delivery, and presentation.
• Maintain inventory of catering supplies and coordinate purchasing.

3. Financial Management:

• Prepare budgets and cost estimates for catering events.
• Track expenses and ensure profitability of catering services.
• Negotiate contracts with vendors and suppliers.

4. Team Management:

• Recruit, train, and supervise catering staff.
• Assign duties and monitor performance to ensure quality service.
• Foster a positive and efficient work environment.

5. Customer Service & Relationship Management:

• Maintain strong client relationships and handle special requests.
• Address customer feedback and resolve complaints professionally.
• Develop strategies to increase catering sales and customer retention.

6. Compliance & Quality Assurance:

• Ensure adherence to food safety and hygiene regulations.
• Implement best practices for catering service quality.
• Conduct regular inspections to maintain high standards.

Qualifications & Requirements:

• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or related field (preferred).
• Proven experience as a Catering Manager, Banquet Manager, or in a similar role.
• Strong knowledge of food service operations and event management.
• Excellent leadership, organizational, and multitasking skills.
• Strong financial acumen and ability to manage budgets.
• Proficiency in catering software and MS Office tools.
• Exceptional customer service and communication skills.
• Ability to work flexible hours, including evenings and weekends.

Preferred Skills:

• Experience in corporate, or large-scale event catering.
• Knowledge of menu planning and food presentation techniques.
• Ability to handle high-pressure situations with professionalism.

Perks and benefits

As per company benefits