Retail HR Manager

Job Role - Retail HR Manager

Experience - 3-8 years

Location - New Delhi

Job Description:

Talent Acquisition and Onboarding

• Oversee recruitment strategies to attract top talent for retail positions, including store associates, supervisors, and managers.
• Conduct interviews, assess candidates, and coordinate onboarding processes to ensure seamless integration into the team.
• Build relationships with recruitment agencies and develop pipelines for seasonal hiring.

Employee Relations

• Act as a trusted advisor to employees and management, addressing workplace concerns, resolving conflicts, and fostering a positive work culture.
• Promote open communication and serve as a liaison between employees and leadership.
• Manage disciplinary processes and performance improvement plans as needed.

Training and Development

• Identify training needs and develop programs to enhance employee skills and knowledge.
• Conduct workshops on customer service, retail operations, leadership, and compliance.
• Support career development initiatives and succession planning for key roles.

HR Compliance and Administration

• Ensure compliance with local labor laws, company policies, and safety regulations.
• Maintain accurate employee records and HR documentation.
• Manage payroll and benefits administration in collaboration with the corporate HR team.

Performance Management

• Implement performance review processes, setting clear goals and KPIs for retail staff.
• Provide coaching and support to managers to enhance team performance.
• Recognize and reward high-performing employees to boost morale and retention.

HR Metrics and Reporting

• Monitor and analyze key HR metrics, such as turnover, engagement, and absenteeism, to identify trends and implement improvements.
• Prepare HR reports for senior management to guide decision-making.