Assistant Manager - Sales(Hyderabad, Chennai, Bangalore, Kochi)

Role & responsibilities

• Candidate will be responsible for managing a telesales team of 50-60 people along with TL's reporting to him
• Candidate will be responsible to drive sales through team
• Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction

• Establish & Manage Relationships / Engagement with the Clients.
• Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
• To monitor and document the work schedule of staff and absences.
• Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
• Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
• Ensure that all audit-related issues are brought to a close
• Identify and drive continuous improvements and initiatives in process
• Coach & mentor Team lead so that they are able to manage their teams better

Preferred candidate profile

1. Candidate must have experience into managing a telesales team of 50-60 people along with TL's reporting to him

2. Candidate must have experience into outbound sales process

3. Candidate must have experience into b2c sales process

4. Candidate must have strong knowledge of attrition and shrinkage

Perks and benefits

Fix ctc + excellent per month incentives + Medicatl insurance and flexi benefits

Interested candidates can share their updated resume at Kirtichauhan@policybazaar.com

or can whatsapp there resume at 9311212060