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41 PolicyBazaar Jobs

Hurry UP - Customer Service Representative & Sales

0-5 years

₹ 2.5 - 4.25L/yr

Gurgaon / Gurugram

50 vacancies

Hurry UP - Customer Service Representative & Sales

PolicyBazaar

posted 18d ago

Job Description

Job Title: Customer Support Executive


Location: Gurugram, Haryana


Key Responsibilities:


* Handle customer inquiries via phone, email, and chat in a professional manner.

* Resolve customer issues by providing accurate information about insurance policies, claims, and renewals.

* Assist customers with their policy documentation, premium payments, and general queries.

* Maintain customer records and follow-up on service requests.

* Collaborate with internal teams to resolve complex customer problems.

* Ensure a high level of customer satisfaction by delivering prompt, courteous, and efficient service.


Qualifications:

* Minimum educational qualification: Undergraduate and Graduation.

* Excellent communication skills (English & Hindi).

* Strong problem-solving skills with attention to detail.

* Basic knowledge of insurance policies is an advantage but not mandatory.

* Ability to work in a fast-paced environment.

* Freshers are welcome to apply!


Perks and Benefits:

* Competitive salary package (2.5 LPA to 4 LPA).

* Opportunity to work with one of India's fastest-growing insurance platforms.

* Career growth opportunities.


How to Apply:


Contact Persons :


Deepika || 9667462538

deepikasharma@policybazaar.com


Harshdeep Singh || 7042244979

harshdeepsingh@policybazaar.com


Soniya Tomar || 8826269231

Soniyatomar@policybazaar.com


Suriyankshi Sharma || 8929039775

suriyankshisharma@policybazaar.com


Employment Type: Full Time, Permanent

Read full job description

PolicyBazaar Interview Questions & Tips

Prepare for PolicyBazaar Customer Service Representative roles with real interview advice

People are getting interviews at PolicyBazaar through

(based on 218 PolicyBazaar interviews)
Job Portal
Walkin
Referral
Campus Placement
Company Website
Recruitment Consultant
30%
22%
18%
5%
4%
3%
18% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at PolicyBazaar are saying

Customer Service Representative salary at PolicyBazaar

reported by 2 employees with 1 years exp.
₹2.7 L/yr - ₹3.4 L/yr
At par with the average Customer Service Representative Salary in India
View more details

What PolicyBazaar employees are saying about work life

based on 3.3k employees
66%
39%
71%
99%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

PolicyBazaar Benefits

Submitted by Company
Unlimited incentives
Car Lease
Insurance cover
EAP
Creche Facility
Maternity benefits +3 more
Submitted by Employees
Job Training
Cafeteria
Health Insurance
Work From Home
Soft Skill Training
Team Outings +6 more
View more benefits

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PolicyBazaar Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
Plot No.119, Sector - 44 Gurgaon
122001

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