Customer Care Executive

Job Title: Customer Support Executive

Location: Gurugram, Haryana

Key Responsibilities:

* Handle customer inquiries via phone, email, and chat in a professional manner.

* Resolve customer issues by providing accurate information about insurance policies, claims, and renewals.

* Assist customers with their policy documentation, premium payments, and general queries.

* Maintain customer records and follow-up on service requests.

* Collaborate with internal teams to resolve complex customer problems.

* Ensure a high level of customer satisfaction by delivering prompt, courteous, and efficient service.

Qualifications:

* Minimum educational qualification: Undergraduate and Graduation.

* Excellent communication skills (English & Hindi).

* Strong problem-solving skills with attention to detail.

* Basic knowledge of insurance policies is an advantage but not mandatory.

* Ability to work in a fast-paced environment.

* Freshers are welcome to apply!

Perks and Benefits:

* Competitive salary package (2.5 LPA to 4 LPA).

* Opportunity to work with one of India's fastest-growing insurance platforms.

* Career growth opportunities.

How to Apply:

Contact Persons :

Suriyankshi Sharma - 8929039775

suriyankshisharma@policybazaar.com

Himanshu Dahiya - 9289166114

himanshudahiya@policybazaar.com

Ayushi - 9667461137

ayushiraulo@policybazaar.com

Yashvi Singh - 9311360528

yashvisingh@policybazaar.com