Sales Team Lead - Chennai/Hyderabad/Kochi

Preferred candidate profile

• Candidate must have on paper experience of team handling for 2+ years
• Candidate must have experience into managing a tele-sales team of 12 to 15 people
• Candidate must have experience into Outbound sales process
• Candidate must have strong knowledge of attrition and Shrinkage

Roles and Responsibilities

Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction

• Insurance Sales (Health/Motor/Life)
• Establish & Manage Relationships / Engagement with the Clients.
• Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
• Managing day to day Sales targets (B2C Sales)
• Doing tele sales
• To ensure team members achieve agreed standards in relation to their job assignments.
• To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
• To monitor and document work schedule of staff and absences.
• Ensure that all audit related issues are brought to a close
• Collaborate with internal teams.
• To be the Key contact for all problems and queries with specific business assigned.

Perks and benefits

• Endless growth opportunities
• GMC- Group medical coverage
• Gratuity is paid as per applicable law which is over and above total offered CTC
• .Excellent per month incentives

Interested candidates can share the updated resume along with their Current CTC, Expected CTC and Notice period details on kajalsingh@policybazaar.com