Service Team Lead

Responsibilities

• Lead and manage a team of verification specialists.
• Develop and implement standard operating procedures for verification processes.
• Ensure compliance with company policies and industry regulations.
• Conduct regular audits to maintain the accuracy of verified information.
• Collaborate with other departments to streamline verification processes.
• Train and mentor new team members on verification standards and procedures.
• Report on verification activities and provide insights for continuous improvement.

Qualifications

• Bachelors degree in a related field or equivalent work experience.
• Proven experience in a verification or quality control role.
• Strong leadership and team management skills.
• Excellent attention to detail and analytical skills.
• Good understanding of compliance and regulatory requirements.
• Effective communication and interpersonal skills.
• Languages required : Kannada,Malayalam,Telugu,Tamil and Marati.
• Location: Malad west,Mumbai,Maharastra

Skills

• Verification processes and methodologies
• Team leadership
• Quality control
• Data analysis
• Compliance and regulatory knowledge
• Interpersonal communication
• Attention to detail