Training Manager - L & D | Bancassurance & Direct Channel

Position description:

The position will be responsible for developing the knowledge and skills of Insurance company and distribution partner employees based on the channel the position is being hired for in the location. Implementing defined learning roadmaps, conducting training programs, field observations and demonstrations to front Line sales staff, updating and maintenance of training records on Training Management System after each training session and ensuring adherence to set quality standards of training delivery. Responsible for overall performance of Front-Line Sales staff of the defined territory as per the channel.

Role & responsibilities

1. Conducting training programs for Front Line Sales as per defined Learning roadmaps based on vintage and productivity and regulatory requirements of IRDA
2. Providing support to Front Line Sales and distributors by conducting Field observations and demonstrations
3. Regular handholding of Front- Line sales and distributors to drive higher productivity and manage low performance
4. Working closely and managing relations with Regional Leaders of own organization as well as distributor leaders in the assigned territory
5. Maintaining and updating of training records for the programs conducted for the employees of own organization as well as distributors
6. Driving and ensuring adoption for the central /Regional digital Learning initiatives for the assigned territory of employees as well as distributors (Banks/Channel Partners/Corporate Agents)

Preferred candidate profile

• Ability to build relationships with external and internal stakeholders
• Excellent written and verbal communication skills
• Excellent presentation and facilitation Skills
• Ability to work under high pressure and ambiguous environment
• Ability to use MS-Office applications PowerPoint, Word, Excel, Outlook, and MS Teams