Business Head - MSME & MFI (10-15 yrs)

Key Responsibilities :

Strategic Planning and Execution :

- Develop and implement strategies to on board new Business Correspondents (BCs) in collaboration with NBFCs and MFIs.

- Optimize the utilization of credit limits through effective retail client on boarding processes.

- Identify and drive growth opportunities within the BC network.

Partnership Management :

- Build and maintain strong relationships with key NBFC and MFI partners.

- Negotiate and manage contracts with BCs and partners to ensure alignment with company objectives.

- Monitor and evaluate partner performance, providing guidance and support as needed.

Operational Oversight :

- Oversee the day-to-day operations of the BC business, ensuring effective and efficient processes.

- Monthly and Daily business Targets and smooth service to BC partner.

- Daily collection monitoring through BC and CMS Partners.

- Implement and manage processes for smooth on boarding and utilization of limits.

- Ensure compliance with regulatory requirements and internal policies.

Training and Development :

- Develop and deliver training programs for BCs to ensure they are well-equipped to perform their roles effectively.

- Conduct regular training sessions and workshops to keep BCs updated on new products, processes, and compliance requirements.

- Evaluate the effectiveness of training programs and make improvements as necessary.

Process Management :

- Establish and refine processes for the on boarding of new BCs and retail clients.

- Daily monitoring of Fresh retail business and collection Monitoring through BC.

- Implement best practices for process management to enhance efficiency and reduce operational risks.

- Monitor and analyze process performance metrics to identify areas for improvement.