- Perform analysis on key metrics to help maximize productivity and Operational excellence
- Create reports/Analytics using multiple American Express data sources and key metrics
- Lead and drive projects to achieve results within stringent time frame
- Formulate and implement network level inventory strategy for CFN Business Unit
Minimum Qualifications
- Graduate
- Experience and Working knowledge of MS-Excel for data manipulation and analysis
- Rating of G3/L3 or better in the last annual PMP Review
- Experience and Working knowledge of MS-Excel for data manipulation and analysis
- The incumbent should not be on any type of counseling at the time of applying
- Minimum Tenure of 18 Months for B28 and 12 Months of B30
Preferred Qualifications
- Prior experience in Capacity Planning/Dialer/Inventory management/Service level Planning (Experience in Work Force Management), MIS or Business/Data Analytics
- Working Knowledge/Experience on Applications like Python, Tableau, Sisense, SQL
Functional Skills/Capabilities:
- Ability to deliver under tight timelines
- Intellectually curious with a desire to learn and understand the business
- Critical thinker who exhibits good judgment and intuition (based on experience), knowing when to question outcomes or ask questions based on business/common sense
- Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision
- Self-starter with ability to execute with Minimal Direction and strong attention to detail
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-we'll-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
Read full job description