Lead I - Software Engineering

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others developmental activities

Outcomes:

1. Interpret the application/feature/component design to develop the same in accordance with specifications.
2. Code debug test document and communicate product/component/feature development stages.
3. Validate results with user representatives; integrates and commissions the overall solution
4. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions
5. Optimises efficiency cost and quality.
6. Influence and improve customer satisfaction
7. Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

1. Adherence to engineering process and standards (coding standards)
2. Adherence to project schedule / timelines
3. Number of technical issues uncovered during the execution of the project
4. Number of defects in the code
5. Number of defects post delivery
6. Number of non compliance issues
7. On time completion of mandatory compliance trainings

Outputs Expected:

Code:

1. Code as per design
2. Follow coding standards
   templates and checklists
3. Review code - for team and peers

Documentation:

1. Create/review templates
   checklists
   guidelines
   standards for design/process/development
2. Create/review deliverable documents. Design documentation
   r and requirements
   test cases/results

Configure:

1. Define and govern configuration management plan
2. Ensure compliance from the team

Test:

1. Review and create unit test cases
   scenarios and execution
2. Review test plan created by testing team
3. Provide clarifications to the testing team

Domain relevance:

1. Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.
2. Learn more about the customer domain identifying opportunities to provide valuable addition to customers
3. Complete relevant domain certifications

Manage Project:

1. Manage delivery of modules and/or manage user stories

Manage Defects:

1. Perform defect RCA and mitigation
2. Identify defect trends and take proactive measures to improve quality

Estimate:

1. Create and provide input for effort estimation for projects

Manage knowledge:

1. Consume and contribute to project related documents
   share point
   libraries and client universities
2. Review the reusable documents created by the team

Release:

1. Execute and monitor release process

Design:

1. Contribute to creation of design (HLD
   LLD
   SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

1. Clarify requirements and provide guidance to development team
2. Present design options to customers
3. Conduct product demos

Manage Team:

1. Set FAST goals and provide feedback
2. Understand aspirations of team members and provide guidance
   opportunities
   etc
3. Ensure team is engaged in project

Certifications:

1. Take relevant domain/technology certification

Skill Examples:

1. Explain and communicate the design / development to the customer
2. Perform and evaluate test results against product specifications
3. Break down complex problems into logical components
4. Develop user interfaces business software components
5. Use data models
6. Estimate time and effort required for developing / debugging features / components
7. Perform and evaluate test in the customer or target environment
8. Make quick decisions on technical/project related challenges
9. Manage a Team mentor and handle people related issues in team
10. Maintain high motivation levels and positive dynamics in the team.
11. Interface with other teams designers and other parallel practices
12. Set goals for self and team. Provide feedback to team members
13. Create and articulate impactful technical presentations
14. Follow high level of business etiquette in emails and other business communication
15. Drive conference calls with customers addressing customer questions
16. Proactively ask for and offer help
17. Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
18. Build confidence with customers by meeting the deliverables on time with quality.
19. Estimate time and effort resources required for developing / debugging features / components
20. Make on appropriate utilization of Software / Hardware s.
21. Strong analytical and problem-solving abilities

Knowledge Examples:

• Appropriate software programs / modules
  1. Functional and technical designing
  2. Programming languages - proficient in multiple skill clusters
  3. DBMS
  4. Operating Systems and software platforms
  5. Software Development Life Cycle
  6. Agile - Scrum or Kanban Methods
  7. Integrated development environment (IDE)
  8. Rapid application development (RAD)
  9. Modelling technology and languages
  10. Interface definition languages (IDL)
  11. Knowledge of customer domain and deep understanding of sub domain where problem is solved
  
  

  o Lead development, architecture, and optimization efforts across ITSM, APM, SPM, PPM, EIM, EAM, and ITOM modules o Architect and implement IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management. o Oversee Application Portfolio Management (APM) by managing application inventory, assessments, and business capability mapping. o Drive Strategic Portfolio Management (SPM) by aligning strategy with execution and managing investments. o Lead Project Portfolio Management (PPM) by planning, managing, and reporting on projects. o Manage Enterprise Incident Management (EIM) processes to ensure quick resolution and minimize impact. o Oversee Enterprise Asset Management (EAM) by managing asset lifecycle, maintenance, and compliance. o Implement and optimize IT Operations Management (ITOM) processes including Discovery, Service Mapping, Event Management, and Operational Intelligence