Key Areas of Responsibility E2E responsible for execution of all relevant purchase to pay (P2P) processes within their assigned scope in compliance with directives and in an effective way Responsible that all activities are properly and timely executed Executor responsible for the ICS controls relating to the PTP processes First point of contact for audits (internal/ external) Collaborating with Infosys and monitoring Infosys performance Actively work with Infosys and TeamLead/PTP Manager to understand key risks in the PTP processes and put in place mitigation actions to address those risks Reviews and improves pro-actively with the TeamLead/PTP Manager on the overall service delivery of the owned processes Drives standardization, simplification and operational excellence in P2P Ensures standard work compliance and assures documentation (WI ) for all the activities performed for the ORUS with clear output KPIs defined for the work done
Key performance indicators Achieving harmonization targets Realizing targets on leading process KPIs Customer Satisfaction rating (NPS)